HR Operations Specialist (HRIS)

HRIS Service Delivery (85%)

• Support to troubleshoot, investigate, and resolve system/data issues through Servicenow Tickets.
• Provide day-to-day HR System support to answer incoming requests and aim for the highest level of customer satisfaction.
• Prepare and process HR service requests actions as needed in a timely manner, ensure data integrity, and follow up as necessary to assure completion of actions
• Maintain data dictionary definitions, documentation and support guides.
• Other tasks as assigned by the manager.

Others (15%)

• Support HR projects related to HRIS
• Produce reports and handle assigned tasks.
• Provide administrative support to the HRIS team as appropriate with a variety of administrative tasks and assignments.

If you can do everything listed above, you’ve got what it takes. Perhaps some of the following would be helpful too:

• Bachelor's degree in Human Resources or related field.
• 1-2 years of experience in HRIS management and providing a broad range of customer-focused HRIS services.
• Fundamental computer skills using various technology tools and applications such as HR Information Systems, case management systems, Word, Excel, and Outlook. Knowledge of ServiceNow, Workday, …
• Ability to engage and interact with customers; Customer focus.
• Experience interacting effectively and diplomatically with others and establishing and maintaining cooperative working relationships within a diverse environment.
• Strong attention to detail and ability to manage multiple tasks simultaneously and Prioritization skill.
• Strong Problem-solving, analytical, Decision Making, and judgment skills.
• Strong communication and interpersonal skills, with the ability to produce high-quality work (documents, reports, correspondence) that is concise, logical, and grammatically correct.
• Strong English communication skills.

HERE IS WHAT WE OFFER

• Attractive salary with 100% SHUI applied salary during probation
• 13th month salary, Performance Bonus, Salary review annually
• Opportunity to be on site in the USA
• Chance to collaborate and work with our global stakeholders
• We provide employee training & development to enhance skills set and competencies
• Premium health care program for you + one of your beloved ones, Annual medical check-up
• 14 vacation days + 01 Christmas Holiday per year
• Benefits for special holidays (Birthday, Marriage, Women’s Day, Tet Holidays, Mid-Autumn, New born babies, International Children ‘s Day…)
• Social Activities, Sports Clubs and Team-building events such as Company trip, Year-End party,… are carried out on a regular basis
• Young, friendly, quality and result oriented working environment under team-work spirit
• Modern working conditions and entertainment facilities at office with tea and coffee all the time
• Compliance fully to Vietnam Labor Code