Human Resource Manager (HRM) - Trưởng Phòng Nhân Sự

A. HR Strategy & Culture (The CREASIA Way)

• Develop and execute HR strategy aligned with CREASIA’s Vision – Mission – Values.

• Lead culture-building initiatives grounded in Integrity, Compassion, Excellence, Innovation, and Mindfulness.

• Partner with the CEO to embed 7 Habits, Compassionate Leadership, and Execution Excellence.

• Strengthening a culture of professionalism, trust, and continuous improvement.

B. Talent Acquisition & Workforce Planning

• Lead a team of 2 TA Specialists.

• Build a scalable end-to-end recruitment system for both office and nationwide fieldforce.

• Strengthen employer branding (LinkedIn, Facebook, Zalo).

• Forecast and plan manpower needs with BU leaders.

• Maintain strong candidate pipelines for business growth and expansion.

C. Compensation, Payroll & Compliance

• Oversee C&B operations (1 C&B Executive).

• Ensure accurate payroll for Field force + Office on strict timelines.

• Develop transparent and competitive compensation frameworks.

• Manage labor contracts, insurance, compliance, and legal procedures.

• Control HR-related OPEX and mitigate financial risks.

D. Performance Management & Organization Development

• Build and maintain KPI frameworks, performance review systems, and OKRs.

• Support BU leaders in capability development, career paths, and succession planning.

• Improve organizational structure for efficiency and scalability.

• Conduct capability assessments and culture alignment reviews.

E. HR Operations & Digital Transformation

• Oversee digital HR systems: MS365, OneDrive, Timesheet, Approval Flow.

• Standardize HR processes from onboarding to offboarding.

• Build HR dashboards: turnover, productivity, hiring, OPEX.

• Enhance HR operational efficiency through automation and digital tools.

F. People Experience & Engagement

• Build a holistic, end-to-end employee experience framework.

• Lead eNPS, pulse surveys, and 1:1 check-in programs.

• Resolve employee relations issues with fairness, empathy, and professionalism.

• Lead internal engagement: townhalls, wellness, CSR, compassion programs.

• Develop and implement the CREASIA Care Program.

Qualifications

• Bachelor’s degree in HR, Business, Psychology, or Law.

• SHRM, HRBP, certifications are a plus.

• Vietnamese and English communication skills.

Experience

• 5–10 years in HR, including 3+ years in Manager roles.

• Experience in FMCG, Agency, Retail, Field force, or Sales Execution companies preferred.

• Experience leading TA, C&B, and mass hiring operations.

• Strong understanding of large-scale workforce deployment and labor law.

Core Competencies

Leadership

• Principle-centered leadership (7 Habits)

• Coaching, conflict resolution, and influence

• Ability to build trust at all levels

HR Technical Skills

• Talent acquisition & employer branding

• C&B and payroll management

• Labor law & compliance

• Performance systems & HR analytics

• HR digital systems (MS365, HR dashboards)

Mindset & Behaviors

• High integrity and transparency

• Compassionate leadership

• Excellence-driven, high standards

• Growth mindset & adaptability

• Calm, balanced, mindful under pressure

Benefits:

• Competitive salary and performance-based bonus, profit share

• 100% salary during probation, annual salary review

• Health insurance package

• Training & leadership development

• Transparent performance evaluation

• Strong career progression

• A purpose-driven, values-driven workplace