Human Resources Manager

Job Purpose As the Human Resource Manager of our prestigious Uppingham School Vietnam – Hung Yen, you will play a pivotal leadership role in shaping organizational culture. You will oversee all key aspects of HR, including recruitment, training, succession planning, compensation management, benefits administration and compliance. HR Managers also evaluate employee performance and develop initiatives designed to increase retention and improve the employee experience. This position requires strong people skills, cultural sensitivity, and the ability to manage diverse teams in a multicultural, bilingual environment.

Key Responsibilities

1. Human Resources strategies:

- Develop HR strategies in conjunction with the vision, mission and values of the school.

- Be a role model for the school, delivering on the school’s values and ethos.

- Develop and implement HR strategies, policies and procedures to maintain a sustainable, productive and engaged workforce.

- Work with all stakeholders, including staff and Governors to communicate the objectives of HR strategies.

2. Staffing Plan & Talent Acquisition:

- Lead and manage staffing plan and talent acquisitions.

- Establish effective recruitment channels for the recruitment of a top-quality workforce aligned to the school’s strategic vision.

- Retain talented staff through developing an efficient and transparent compensation and benefits plan.

- Forecast and manage the school’s staffing plan and personnel cost in line with the development plan of the school.

- Lead the job analysis project and work with internal stakeholders to review job descriptions and the school’s staffing structure.

- Manage resource allocation across the team and further develop highly capable communications professionals; lead group discussions and find solutions to team-wide and school-wide challenges.

3. Compensation and Benefits:

- Formulate and implement compensation and benefits strategies.

- Make recommendations for compensation and benefits adjustment to existing practices when appropriate.

- Conduct market benchmarking surveys, develop and recommend compensation policies, procedures and practices for maintaining external competitiveness and internal equity throughout the school.

- Work with Head of Finance and Accounting to prepare and manage the HR budget annually.

4. Human Resources Compliance:

- Develop and ensure the HR policies and practices are in line with the legal regulations, local compliances and safeguarding policy.

- Establish and maintain regular communications with various legal authorities, including but not limited to the Tax Department, Social Insurance Department, Immigration Department and Labour Department, Education Department for better understanding of and application of legal and regulatory requirements.

- Establish relationships with external organisations including government bodies, HR service agents and recruitment agents.

- Manage staff issues and legal HR matters as and when necessary.

- Provide professional HR advice to the Head of School and CEO as required for the best interest of the school.

5. Learning, Development and Performance Management:

- Ensure learning needs are collected through the annual appraisal exercise and meetings with team leaders of non-academic teams.

- Ensure all L&D activities in non-academic teams are in line with the overall staff development strategy.

- Facilitate the Orientation for all new staff.

- Ensure learning effectiveness analysis and come up with improvement plan.

- Make sure the timeline is followed for each stage in the annual appraisal plan.

- Provide clarity and support for team leaders during the annual appraisal process.

- Help the Head of School and CEO to arrange necessary training and sharing activities to improve the managers’ awareness and capacity in dealing with performance issues and improve their leadership skills.

6. Human Resources Department Management:

- Oversee the full human resources day-to-day operations.

- Review and streamline the workflow regularly where necessary in order to ensure the efficiency of the department.

- Develop HR information systems to reduce the manual work and enhance data security.

- Encourage positive and transparent communications within the HR function.

7. Staff Relations and Support:

- Provide advice and answer enquiries from staff members for their concerns on contract signing, career development etc.

- Identify the common concerns in order to work out or adjust HR practices to address their needs.

- Provide as main contact points for expatriate staff’s relocation related stuff like accommodation, banking, contract, visa, work permit…

8. Others:

- Implement safeguarding procedures at the school.

- Undertaking duties as the Line Manager may reasonably request.

- Liaison for HR related committees like labour union.

Requirements

1.     Academic degree required: Bachelor’s degree or equivalent in Human Resources or Business

2.   Professional skills and knowledge required:

-       High levels of personal and professional integrity.

-       Ability to exercise discretion and confidentiality.

-       Sound judgement and the ability to take difficult decisions to resolve issues, especially when under pressure.

-       Customer-oriented and a professional approach to internal and external stakeholders at all times.

-       Personal warmth to engage positively and gain confidence of pupils, staff and parents.

-       A passion for excellence and a commitment to the ongoing development and implementation of the school’s vision.

-       High levels of communication skills.

-       Strategic mind-set with a hands-on approach.

3.   Experience

-       Experience in HR or related field and team management for at least 5 years

-       Experience of working in an International School / Bilingual School Environment preferred.

-       Demonstrated experience in progressive responsible management and leadership with skill in program development and execution.

-       Experience of working with Safeguarding protocols would be an advantage.

Work location: Executive Office Area, Van Giang Commercial and Tourism Urban Area, Phung Cong Commune, Hung Yen Province

Safeguarding Statement:

Uppingham Hung Yen is fundamentally committed to safeguarding the children in our care and their welfare is our top priority. All adults in the school community are expected to follow its Safeguarding procedures and are required to undertake safeguarding checks. Staff will hold a clean enhanced Disclosure and Barring Services check or police check with no question regarding suitability to work with children.