· Lead and manage all import and export activities, ensuring compliance with customs regulations, legal requirements, customer requirements, and company policies.
· Plan and monitor shipment schedules to ensure timely and cost-effective delivery of raw materials and finished goods.
· Oversee customs clearance, customs declarations, import-export records, and customs settlement reports.
· Ensure the accuracy and timely completion of customs settlement reports and support customs audits, inspections, and compliance reviews.
· Develop and continuously improve shipping procedures and operational efficiency.
· Coordinate with Customs authorities, government agencies, logistics providers, suppliers, and customers on all import-export matters.
· Manage relationships with freight forwarders and logistics service providers; negotiate freight rates and service agreements.
· Identify and resolve shipping, customs, and logistics issues to minimize operational disruptions.
· Control departmental budgets, monitor logistics costs, and implement cost-saving initiatives.
· Prepare reports on shipping performance, logistics costs, compliance status, and departmental KPIs.
· Advise Management on import-export regulations, logistics matters, and operational risks.
· Perform other duties as assigned by Management.
· Bachelor's degree in Import-Export, Logistics, Supply Chain Management, Business Administration, or related fields.
· Minimum 10 years of experience in Import-Export, Customs, or Logistics, including at least 5 years in a managerial role.
· Experience in garment manufacturing and FDI companies is required.
· Strong knowledge of customs regulations, import-export procedures, customs settlement, and trade compliance.
· Good working relationships with Customs authorities and relevant government agencies are an advantage.
· Strong leadership, communication, negotiation, and problem-solving skills.
· Good command of spoken and written English.
· Proficient in Microsoft Office.
· High integrity, accountability, and compliance mindset.