IT Business Analyst (IT BA)

Identify, analyse and document business processes, technical functions and user stories to enhance business systems using best practice methodology and industry recognised processes

Lead the articulation of business needs and the facilitation of business and system solutions

Work with team members to evaluate the solution options and decide the best way to turn the high-level business requirements into a business solution.

Work collaboratively with stakeholders to facilitate and positively influence solution development and ongoing support.

Project documentation including user requirements, techno-functional requirements, user stories, process maps and release documentation

Conduct technical requirements gathering process for system integration with other third parties software projects and other duties as assigned

Minimum bachelor’s degree in IT or equivalent experience

Strong elicitation and dissemination of technical and business requirement experience

Proven experience of working as a Digital Business Analyst on multiple projects

Knowledge of SQL server database environment and SQL tools.

Experience with UML and BPMN

Experience in writing user stories and development of Business Requirements documents and models.

Experience in working with other technical roles such as designers, developers, architects to design optimal solutions

Demonstrated ability to work with Service Provider teams and accomplish the project requirements in a mixed environment

Strong interpersonal skills, customer centric attitude, ability to deal with cultural diversity.