IT ERP (Kinh nghiệm S/4HANA)

JOB PURPOSE:

· The ERP Senior Executive will play a dual role within the IT ERP team.

· This member will be responsible for providing daily operational support for S/4 HANA system and will also be a key project member for the upcoming SAP integration project.

· This role is for ensuring the stability of our current operations while supporting the system integration.

A. MEVN Daily Operational Support (approx. 50%)

· Provide the first level functional support to business users for SAP S/4HANA

· Troubleshoot and resolve system issues, identify root causes, and coordinate with external vendors for resolution.

B. S/4HANA Integration Project Support (approx. 50%)

· Act as a key member of the S/4HANA project team, attending workshops and supporting the project manager.

· Assist the Data Migration phase by coordinating for the data extraction, cleansing, and validation tasks.

· Coordinate/Support the business teams for User Acceptance Testing (UAT).

· Assist Business users during the Training phase, coordinating with vendor for any Gap issue during the training.

· Provide post-go-live "Hypercare" support to Business users during the critical period after project Go-Live.

Other

· Report to the Line Manager upon succession of any tasks accordingly

· Other project tasks assigned by Line Manager

EDUCATION REQUIREMENTS:

·       Bachelor’s degree in Information Technology or related IT fields

·       Knowledge of business consulting (e.g., Supply Chain Management/ Project Management) is an advantageKnowledge of business consulting (e.g., Supply Chain Management/ Project Management) is an advantage.

WORK EXPERIENCE REQUIREMENT:

·       Having at least 3–4-year experiences in SAP support job (preferably MM/SD or Project System area in S/4 HANA environments)

·      2 years + experiences in participating in SAP implementation/ roll-out projects

ABILITIES/SKILLS REQUIREMENT:

·       Problem solving and analytical thinking.

·       Good communication skill

·       Professionalism & Work Management

·       Teamwork