IT Manager

Position summary

The IT Manager will oversee the entire technology infrastructure and digital operations for the company. This role is responsible for ensuring the stability of IT systems, leading the IT team, and managing the seamless integration and performance of the Manufacturing Execution System (MES)/ Warehouse Management System (WMS) to optimize production efficiency. The incumbent will bridge the gap between technical operations and business requirements.

Job Responsibilities

• List and describe the position’s key responsibilities in order of the task’s importance.

• For each, describe in simple terms what the job holder must do to accomplish the main purpose of the job and the amount of direction required to perform the job duties.

• If the job manages others, describe the management duties.

• Note: These statements are not intended to be an exhaustive list of all responsibilities and duties; and not more than 5 key responsibilities (rows).

Responsibilities

Infrastructure & Network Management: Oversee and maintain the reliability of the company’s server, network infrastructure, and hardware to ensure 24/7 operational continuity.

MES & System Administration: Lead the implementation, maintenance, and optimization of the MES/WMS and other production-related software to ensure data accuracy and real-time reporting.

IT Security & Compliance: Establish and enforce robust cybersecurity protocols, data backup procedures, and disaster recovery plans to protect company assets and sensitive production data.

Team Leadership & Support: Manage and mentor the IT technical team, ensuring high-quality internal user support and professional development of staff.

Budgeting & Vendor Management: Manage the IT budget, oversee the procurement of hardware/software, and maintain relationships with external service providers and contractors.

Key Accountabilities

Ensure 99.9% uptime for critical production systems, specifically the MES/WMS.

Deliver timely technical support to all departments, maintaining high internal user satisfaction.

Successfully implement system upgrades and digital transformation initiatives on schedule and within budget.

Safeguard company data against breaches, malware, and unauthorized access through proactive security measures.

Ensure accurate and insightful data reports from the MES/WMS to support the VP of Production in decision-making.

Working Relationships

Internal Contacts

All internal stakeholders

External Contacts

All service providers/contractors related to IT Department

Additional Information/Comments

Salary

Negotiable based on experience.

Working Time

• Mon to Fri: 08:00 – 17:00.
• Sat: 08:00 – 12:00.
• Break time:  12:00 – 13:00.

Compensation and Benefits

• Full compliance with statutory social, health, and unemployment insurance.
• Annual salary reviews based on internal performance regulations.
• 12 days of annual leave per year, with an additional day granted for every 5 years of service.
• 11 paid public holidays annually, in accordance with Labor Law.
• Transportation and housing allowances provided.
• A friendly, dynamic, and professional working environment.

Recruitment process

Resume Screening & Shortlisting.

Initial Interview (Virtual or Onsite) (conducted by HR Department).

Technical/Final Interview (conducted by HODs or VP).

Knowledge, Skills and Abilities

Education

• College
• University
•  Postgraduate

Professional Qualifications

• Bachelor’s Degree in Information Technology or higher, Computer Science, or a related field.

• Professional certifications such as ……….. are highly preferred.

• Proven track record in managing IT departments within the manufacturing or garment industry.

• Deep understanding of manufacturing workflows and shop-floor automation.

Years of Work Experience 12 – 15 years

Technical Skills

• System Knowledge: TCP/IP, Firewall rule
• Networking: CCNA,….
• Server Management:Active Directory, DHCP,DNS, Policy….
• Data Management: SQL..
• Hardware: …Server Dell, HP, PC, Laptop, Printer…

Foreign Languages

• English or Mandarin

Essential/ Desirable Skills

Essential Skills                                               

•  Communication and influencing          
• Cooperation                                          
• Driving for excellent result               
• Leadership                                  
• Decision Making & Problem Solving
• Planning and Organizing                   
• Other:…………………….……..

Desirable Skills

• Lead with EQ
• Adaptability
• Critical Thinking
• Other:…………………….……..

Other Requirements

Detail, careful and trustworthy