IT Senior Business Analyst

1. Job purpose

Business Analyst (BA) is responsible for contributing to meeting user commitments according to plan. The Business Analyst is responsible for:

• Assisting users in defining business requirements to meet their business goals
• Preparing business specification documents
• Conducting system tests & user acceptance tests
• Carrying our day-to-day applications and operations support
• Double hat as a Business Analyst (BA) and Project Manager (PM) in planning/managing resources to implement the software enhancements and/or special projects as assigned

2. Accountabilities

• Utilizes knowledge of both the life insurance industry and current company life system functionality by writing business specifications and performs various validity testing.
• Consults with users to define needs or problem areas and determine scope of investigation required to recommend possible solutions.
• Develop test plans and test cases.
• Executes test plans independently or in conjunction with the user.
• Contributes to the resolution of common system problems.
• Assists with user on-the-job training/team members on basic functional components.
• Participates and contributes during studies and/or gap analysis to identify functional gaps between the user’s current processes and current company systems’ functionality.
• Analyzes data to determine solutions to system processing according to the user’s business requirements.
• Provide day-to-day applications and operations supervision.
• Implement special projects as assigned

Education & Experiences

• A university degree in Business/Computing, or equivalent business experience
• Have over 5 years of experience in life insurance/financial business/business analysis

Technical skills

• Basic knowledge of data base: MSSQL or MySQL or DB2
• Computer literate in office suite of products (word, spreadsheet, flowchart, presentation etc.)
• Demonstrates basic knowledge of Data Architecture of system and basic SQL.
• Understanding of applications interfaces between life system and other corporate systems

Soft skills

• Customer service mindset
• Good analytical skills and attentive to details
• Analytical thinking and a fast learner
• Able to work under pressure and meet tight deadlines
• Excellent interpersonal and communication skills
• Good command of spoken and written, reading English (required)
• Good resource planning/management skills

Personal attributes  ​

• Good team player, independent and result-oriented
• Flexible and open to changes