IT SYSTEM & NETWORK ADMINISTRATOR

KEY RESPONSIBILITIES
System Administration
- Install, configure, and maintain servers (Windows Server / Linux).
- Manage virtualization platforms (VMware, Hyper-V).
- Perform regular data backup and recovery to ensure data integrity and security.
- Monitor system performance and troubleshoot server and internal service issues (file server, DNS, DHCP, etc.).
- Manage system access rights and ensure information security.
Network Administration
- Set up, configure, and monitor LAN/WAN and Wi-Fi networks.
- Manage network devices: Routers, Switches, Firewalls (Cisco, SonicWall, etc.).
- Ensure stable network connectivity, resolve internal and external network issues.
- Configure VPN and site-to-site connections.
- Monitor basic network security and coordinate with relevant parties in case of security incidents.
- Manage and troubleshoot issues related to IP Camera surveillance systems and Telephone switchboards (VoIP/PBX).
- Provide technical support for production-related systems: SEEDs (MES) system, barcode printers, barcode scanners (Honeywell, Keyence, etc.).
Helpdesk & User Support
- Receive and handle technical support requests from employees (hardware, software, network).
- Install and configure computers, laptops, printers, and peripheral devices.
- Manage user accounts: Active Directory, Email (Office 365), VPN.
Other Duties
- Propose upgrades and improvements to IT infrastructure.
- Coordinate with service providers (ISP, vendors) as needed.
- Plan and schedule regular maintenance of IT equipment.
- Develop standard guidelines, operation manuals, and automation scripts related to IT infrastructure and architecture.
- Implement IT compliance processes to protect the system environment in accordance with company policies and operational regulations.

KEY QUALIFICATIONS AND SKILLS
Education & Experience
- College or University degree in IT, Computer Networking, Information Systems, or related fields.
- At least 2–4 years of experience as a System/Network Administrator.
- Experience in a manufacturing environment is strongly preferred.
Technical Knowledge
- Solid knowledge of Windows Server, basic Linux, Active Directory, and Group Policy.
- Strong understanding of networking: TCP/IP, VLAN, Routing, Switching, DNS, DHCP.
- Experience in configuring and troubleshooting Cisco/SonicWall devices.
- Hands-on experience with virtualization platforms (VMware/Hyper-V).
- Knowledge of IP Camera systems and telephone switchboards (VoIP/PBX) is an advantage.
- Experience supporting MES/production systems (e.g., SEEDs or equivalent) and barcode scanners/printers is a big plus.
- Familiarity with any programming/scripting language (C, C++, C#, Python, etc.) is an advantage.
- Certifications such as CCNA, MCSA, VMware VCP, or CompTIA Security+ are preferred.
Skills
- Strong documentation skills with the ability to write clear, structured procedures (SOPs).
- Logical thinking, fast troubleshooting, and ability to work under pressure during critical incidents.
- Good communication and coordination skills with internal departments and vendors.
- Good English.
BENEFITS
* Competitive salary package (negotiable based on experience).
* Annual bonus and salary review.
* 13th month salary.
* Full social insurance coverage according to Vietnamese labor law.
* Professional working environment with Japanese management culture.
* Clear career development and training opportunities.