Key Account Executive

ABOUT US

Founded in 2015, UrBox is the pioneer of digital gifting solutions for businesses in Vietnam. After six years up and running, UrBox is taking on more ambitious projects in cooperation with prestigious organizations across the country.

As teamwork is key to our success, UrBox is seeking goal-driven young people to join our team in both Hanoi and Ho Chi Minh City. If you are on the lookout for a refreshing challenge and a place to make that change, apply now to work with us.

Scope of work:

• Receive and process orders from the Business Development team, ensuring accurate entry and successful fulfillment.
• Act as the main contact for customers, collaborating with internal teams to deliver tailored project solutions.
• Manage order delivery timelines with accuracy and efficiency.
• Build and maintain strong, long-term client relationships.
• Develop in-depth knowledge of products, competitors, and market trends.
• Identify and propose improvements to processes and tools.
• Prepare regular performance reports to track business outcomes.

• Bachelor’s degree
• At least 2 years of related experience in sales/key account management
• Intermediate in English
• Function well in a fast-paced, team-focused environment where constant change is the norm and the bar for quality is set high
• Detail-orientation with superb organizational skills and strong follow-through
• Great ability to prioritize and manage schedules
• Treats people with respect; keeps commitments; inspires the trust of others; works ethically and with integrity; upholds organizational values