Key Account Manager (EL - Home&Kitchen Appliances)

KEY RESPONSIBILITIES

• Sales planning: build up a sales plan to achieve the Brand/Store targets in terms of revenue, traffic.

• E-store management: manage all activities in the store to ensure all functions run smoothly

  • Promotion & campaign: develop, implement promotion plans and activation calendars align with E-commerce platform.
  • Visibility: make sure the high quality of contents, product images, design layout of SIS adapt UI/UX on E-commerce platforms, follow up the guidelines from Brand/Store.
  • Traffic building: managing on-site and off-site ads maximize traffic to the e-stores and optimize ads performance.

• Assortment & Stock management:

  • Manage listing timeline for all portfolio of Brand/Store.
  • Manage stock levels and liaise with related stakeholders to ensure stock is adequate for campaigns.
• Analytics & metric: responsible for data analysis, report and proactively come up with recommendations to improve performance, increase traffic and sales.
• Research market and competitors: Monitor competitor e-commerce activities and stay up to date with industry trends and best practices to maintain a competitive edge.

QUALIFICATION

• Bachelor’s degree in Business Administration, Marketing, or a related field.
• Proven experience of at least 4 years in e-commerce.
• Experience in online home appliances and kitchen business is preferable.
• Strong experiences and mindset of E-commerce Marketplaces (Shopee, Lazada) and Social Commerce (TikTok).
• Fluent in English, Chinese proficiency is a plus.
• Strong analytical skills with the ability to interpret performance metrics and provide actionable insights.
• Excellent communication and interpersonal skills for building relationships with stakeholders.
• Ability to manage multiple priorities in a fast-paced environment and deliver results under tight deadlines.
• Proactive problem-solving mindset with a focus on identifying and addressing challenges.