Key Account Manager - Wood Coatings

Products: Wood Coatings

Purpose:

The purpose of this role is to ensure that adequate resources and capability (people and processes) reside within the business equipped to develop and deliver the OEM sales (current customers and new OEM prospects) across Viet Nam in line with business strategy and the overall segment’s profitability related targets.

Responsibilities:

• Develop business relationships with buyer /factories.
• Plan, monitor and periodically report on execution of major sales activities conducted regarding indirect and direct sales & service channel.
• Drive Continuous Improvement across the organization to generate value to customers – Service, capability, efficiency and productivity.
• Provide support and leadership to sales, customer services and technical teams by showing vision, putting in resources to ensure high service levels and operational efficiency.
• Support technical team to manage the current system and new project.
• Margin management.
• Be familiar with all the applicable corporate as well as site policies/procedures regarding personal conduct and HSE standards and acting in compliance with all applicable regulations.

• Proficiency in both Vietnamese and English.
• Chinese language proficiency is an advantage.
• Bachelor's degree in Chemical Engineering, Business, or a related field.
• At least 10 years experience in same or relevant industries with at least 2 years experience in similar position.
• Proven experience in sales or account management, preferably in the coatings or furniture industry.
• Strong communication, negotiation, and analytical skills.
• Ability to work independently and as part of a team.
• Demonstrated success in building and maintaining strong customer relationships.
• Knowledge of various wood types, finishing materials, and tools used in high-quality furniture production.
• Organizational leadership.