KOL Leader

• Ensure quality control of chat interactions with KOLs by managing and supervising the
team and build a strong scripting and keeping them updated.
• Research and build relationships with KOLs, aligning engagement strategies with project
goals.
• Communicate with agencies, brands, and internal teams to ensure seamless coordination.
• Oversee accurate KOL payments, conduct audits, and ensure compliance with protocols.
• Oversee the administrative tasks related to KOL partnerships and project execution.
• Ensure timely and accurate reporting on project status and KOL engagement.
• Act as the first point of escalation for any issues or challenges, escalating to higher levels
as necessary.
• Provide regular updates and detailed reports to senior management.
• Manage all project phases, ensuring smooth execution.

• Strong experience in call center operations and or customer service management. 
• Bachelor's degree in marketing, communications, business, or related fields (advanced 
degrees/certifications are a plus) 
• Experience in KOL or influencer marketing is a plus and successful project execution. 
• Fluent English skills for effective internal and external communication. 
• Excellent verbal and written communication, negotiation, and relationship-building skills. 
• Strong organizational and time management abilities, with attention to detail. 
• Ability to adapt strategies based on trends and feedback. 
• Ability to manage multiple tasks simultaneously. 
• Proficiency in data analysis, making data-driven decisions, and using analytics tools. 

Benefits 
• Salary: 25,000,000 - 30,000,000 VND/month. 
• Career Growth: Opportunities for promotion and skill development. 
• Flexible Working Environment: Hybrid or remote work options available. 
• Networking Opportunities: Work closely with top influencers and industry professionals. 
• Training & Development: Access to workshops and learning resources. 
• Work Location: 53 Kinh Duong Vuong Street, Ward 12, District 6