Logistics Intern (Customs Clearance)

General Description:

The purpose of this position is

- To be instructed on import and export activities.

- To be trained and instructed in the professional operation process of customs procedures, jobs related to the delivery and receipt of import and export goods of the Customer.

- Learning and supplementing knowledge and experience about actual customs operations/logistics operations.

- Support the processing of import and export documents, monitor the progress of customs clearance, and coordinate with relevant parties.

- This candidate must have communication and customer management skills to maintain positive customer relationships, be able to work in a dynamic and fast-paced environment. This candidate must be a team player to ensure good working collaboration between different Business Units locally.

Specific Accountabilities:

1. Customs Operations

• Supports all functions in DB Schenker for customs-related requirements
• Coordinate with customers on a daily basis to check and verify shipping documents for customs clearance
• Control the customs declaration via the VNACCS system
• Ensure payments are made in a timely and accurate manner
• Ensure that deliveries are made in a timely manner
• Supporting functions, business units, and monitoring their operational tasks to ensure compliance with customs laws and other regulations
• Ensure compliance with national subcontractor management policies and procedures

2. Subcontractor Management

• Ensure that the KPIs are being achieved by the subcontractors
• Work with suppliers to improve their service if KPIs are not being met

3. Sales Support

• Support Sales, Air, Ocean and Logistics functions in selling Customs Services by providing expert know-how in sales and tender processes.

4. HSSE

• Ensure that HSSE guidance is followed by staff
• Understand the HSSE policy of the company
• Follow the HSSE policy of the company
• Report near misses to Manager / Supervisor

• Import-export knowledge/expertise and operational skills are preferred.
• Good basic communication and email skills in English (listening, speaking, reading, writing).
• Good office computer skills (Excel, word, Outlook).
• Good communication skills and work coordination with stakeholders.
• Careful, responsible, capable of working under time pressure.skill, collaboration with stakeholders.
• Final year students or recent graduates of universities majoring in foreign trade or related fields.
• Have basic knowledge of import and export documents: Invoice, packing list, B/L, AWB...
• A basic understanding of Customs and Logistics regulations is an advantage.
• English and Vietnamese communication skills
• Candidates who have interned or worked part-time related to Logistics/Import and Export are preferred, have experience in document processing or work with shipping lines/FWD/Customs brokers. 
• Have a spirit of learning and initiative at work.
• Being able to work full-time during an internship is an advantage.
• Long-term development orientation in the field of Logistics/Customs operation.