Marketing Operations Executive

About the Role

We are looking for a proactive and detail-oriented Marketing Operations Executive to support the execution of our marketing activities across multiple channels. This role is responsible for ensuring smooth day-to-day marketing operations, coordinating with internal teams and external partners, monitoring marketplace performance, and providing market insights to help drive business growth.

The ideal candidate enjoys execution, has strong organizational skills, and is passionate about e-commerce and digital marketing.
Key Responsibilities

Marketing Operations

• Create and maintain accurate product listings across marketplace platforms.

• Ensure a seamless customer journey by monitoring product information, campaign assets, and storefront quality.

• Prepare and coordinate local marketing materials, including banners, product images, live stream assets, translations, and promotional content.

• Execute and monitor daily marketing activities according to the content calendar.

• Coordinate campaign execution with internal teams and external partners to ensure timely delivery.

• Support livestream operations by preparing live assets, promotional materials, and operational tools.

• Act as the main coordination point between platform representatives and internal management for campaign execution and operational matters.

• Manage and publish content across the company's social media channels.

Marketplace Operations

• Monitor marketplace health and ensure storefront operations are running smoothly.

• Support campaign setup and execution on marketplace platforms.

• Track operational issues and coordinate with relevant stakeholders for timely resolution.

• Ensure product information, promotions, and campaign assets are updated accurately.

Market Intelligence

• Monitor competitor activities, campaigns, pricing, and promotional strategies.

• Track customer reviews, store ratings, and marketplace performance metrics to identify opportunities for improvement.

• Conduct local market and consumer trend research.

• Share successful local marketing cases and emerging trends with the team.

• Prepare weekly market insight reports with actionable recommendations.

On-assigned temporarily task

• Support special marketing and operational projects as assigned.

• Assist in setting up new livestream studios and operational workflows.

• Coordinate equipment procurement and marketing operational resources.

• Support recruitment coordination for livestream hosts, creators, or marketing-related positions.

• Perform other ad hoc tasks to support business growth.

Qualifications

• Bachelor's degree in Marketing, Business Administration, Communications, or a related field.

• 1–2 years of experience in marketing, e-commerce, marketplace operations, or digital marketing.

• Experience with TikTok Shop, Shopee, Lazada, or other e-commerce platforms is an advantage.

• Strong organizational and project coordination skills.

• Detail-oriented with excellent execution and follow-up abilities.

• Comfortable working in a fast-paced startup environment.

• Good communication skills and ability to coordinate with cross-functional teams.

• Proficient in Microsoft Office or Google Workspace.

• Basic knowledge of Canva, CapCut, or similar marketing tools is a plus.

• Fluent in Vietnamese; Proficient in English — both written and verbal communication

Working Hours

• Monday – Friday:10:00 AM – 7:00 PM

• Saturday: Alternating Saturdays (every other Saturday off)

• Sunday: Off

• Scheduled days off may be rotated to support major campaign periods (e.g., Mega Sale events, Brand Campaign Days, and other key promotional activities). 

Work Location

Address: 45B Đồng Xoài, Phường Tân Bình, Thành Phố Hồ Chí Minh