Operations Assistant

Job Summary

The Operations Assistant supports daily operational activities to ensure smooth coordination between sales, logistics, suppliers, customers, and internal departments. The role is responsible for document preparation, shipment follow-up, inventory coordination, and administrative support related to operations activities.

Key Responsibilities

• Coordinate with suppliers, sales team, warehouse, and logistics partners regarding orders, deliveries, and shipments.
• Prepare and manage operational documents including contracts, purchase orders, invoices, shipping documents, and delivery records.
• Follow up on shipment schedules, returns, complaints, and delivery adjustments, and provide updates to related departments/customers.
• Monitor inventory and stock reconciliation
• Maintain operational records, filing systems, and basic sales/logistics reports.
• Coordinate with the accounting team regarding payments, expenses, and related documents.
• Support office administration: draft and update templates, translate documents from Vietnamese to English if needed, travel arrangements, welcome and assist guests/visitors at the office, compliance with company procedures.
• Perform other tasks assigned by the manager.

Requirements

• Bachelor’s degree in business administration, Logistics, Supply Chain, International Business, or related fields.
• At least 3 years of experience in operations, logistics, sales support, or administration is preferred.
• Good communication and time management skills.
• Careful, organized, and detail oriented.
• Good command of Microsoft Office (Excel, Word, Outlook).
• Experience with ERP system.
• Able to communicate effectively in English, both verbally and in writing
• Capable of working independently and autonomously.

Benefits

• Competitive salary and 13th month’s salary
• Social insurance and healthcare benefits according to company policy.
• Professional and international working environment.
• Training and career development opportunities.
• Laptop and necessary working tools provided.