Jobs Outbound Shift Leader at Công Ty CP Dược Phẩm Pharmacity 2026 - CareerViet.vn

Location

Updated
04/04/2026
Industry
Retail / Wholesale, Pharmacy / Chemical Eng. / Cosmetics, Medical Services/ Healthcare/ Personal Care/ Beauty
Job type
Full Time

Salary
Competitive
Experience
2 - 4 Years
Job level
Team Leader / Supervisor
Deadline to apply
04/05/2026

Benefits

Laptop
Insurance
Allowances
Uniform
Incentive bonus
Healthcare
Training Scheme
Salary review
Annual Leave

Job Description

Make outbound calls to customers based on provided call lists (churn, chronic, high-value customers).
Follow approved call scripts for medication reminders, refill prompts, and basic usage guidance.
Handle customer questions within the approved pharmaceutical scope.
Escalate medical or disease-related questions beyond the script to the on-duty pharmacist/leader.
Update call results and customer feedback accurately in the system.

Job Requirement

Bachelor’s degree Pharmacist
Hands-on experience in a call center, telesales, customer service, or a similar role
English proficiency is preferred
Proficient in CRM systems, reporting tools, and MS Office
Clear communication skills and a customer-oriented mindset
Ability to follow scripts and work with call systems.

Work location

Ho Chi Minh

248A Nơ Trang Long, Phường 12, Bình Thạnh, Hồ Chí Minh

More Information

Degree: Bachelor
Age: Unlimited
Salary: Competitive

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