Soctrip

Partner Support Hotel

Soctrip
Location

Ho Chi Minh

  • Salary

    Competitive

  • Experience

    2 - 3 Years

  • Job level

    Experienced (Non - Manager)

  • Deadline to apply

    22/05/2025

Benefits

  • Laptop
  • Insurance
  • Travel
  • Allowances
  • Incentive bonus
  • Healthcare
  • Salary review
  • Business Expense
  • Seniority Allowance
  • Annual Leave

Job Description

  • Guide new hotel partners through the Soctrip onboarding process.
  • Provide step-by-step training on Soctrip’s extranet, pricing tools, and inventory management systems.
  • Ensure partners understand pricing structures, promotional tools, and commission models.
  • Act as the first point of contact for partners facing technical or operational challenges.
  • Analyze partner booking trends, pricing competitiveness, and customer reviews to identify growth opportunities.
  • Ensure partners adhere to Soctrip’s quality standards, pricing policies, and compliance regulations.

Job Requirement

  • Bachelor’s degree in Business, Hospitality, Tourism, or a related field.
  • Minimum 3+ years of experience in partner management, OTA operations, or hospitality support.
  • Experience working with hotel extranet systems is a plus.
  • Strong communication and relationship management skills.
  • Problem-solving mindset with the ability to analyze data and recommend improvements.
  • Proficiency in OTA extranet tools, channel managers, and property management systems (PMS/CM).
  • Fluent in English

Work location

Ho Chi Minh
400/8B - 400/10 Ung Văn Khiêm, Phường 25, Quận Bình Thạnh

More Information

  • Degree: Bachelor
  • Age: Unlimited
  • Salary: Competitive
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