Product Management Coordinator

YOU

You want to be an important member of a strong team of other makers who take pride in their work and support each other. As a Product Management Coordinator, you will support the product management team by coordinating product planning activities, maintaining product documentation, facilitating cross‑functional communication, and ensuring product initiatives progress smoothly from concept to delivery. This role acts as a bridge between Product Managers and other departments such as Engineering, Design, Marketing, Sales, and Operations, etc. as well as Enterprise Services internal departments and teams such as Technical Admin, Marketing Support, Engineering, Data Analysis and Visualization, etc.

WHAT YOU’LL BE DOING

1. Product Management Coordinating

• Coordinate resources and monitor product management support projects’ progress and identify risks, delays, or blockers
• Act as a central point of contact and facilitate communication between Product Managers and teams in Vietnam
• Support basic data analysis related to product performance, competitor analysis and market insights
• Assist in project management including tracking action items, milestones, dependencies, risks, delays or blockers and follow-ups across teams
• Maintain product documentation and ensure product information is accurate, up to date and accessible to stakeholders
• Help track metrics as defined

2. Continuous Improvement

• Assist team lead in making, developing, and improving tools, service documents, training documents, work processes, quality control processes, etc. to ensure that team members have enough knowledge and skills to accomplish well the work, to provide solutions to meet the needs of the customer and to improve the performance of the team
• Proactively schedule and lead meetings with the Product Managers to clarify requirements, providing updates, discussion, etc. regarding their requests

3. Others

• Other tasks as assigned by the manager

DESIRED SKILLS AND EXPERIENCE

If you can do everything listed above, you’ve got what it takes. Perhaps some of the following would be helpful too:

• Bachelor’s degree in industrial management, engineering, business administration or a related field
• Having professional experience in coordination, project management, product operations, or related roles is a plus
• Excellent written and verbal English communication skills with strong presentation capabilities
• Strong attention to detail and follow-through, proactive and problem-solving mindset, high responsibility, commitment, and initiative
• Ability to manage multiple tasks and priorities simultaneously

HERE IS WHAT WE OFFER

• Attractive salary with 100% SHUI applied salary during probation
• 13th month salary, Performance Bonus, Salary review annually
• Opportunity to be on site in the USA
• Chance to collaborate and work with our global stakeholders
• We provide employee training & development to enhance skills set and competencies
• Premium health care program for you + one of your beloved ones, Annual medical check-up
• 14 vacation days and Christmas Day (25/12) per year
• Benefits for special holidays (Birthday, Marriage, Women’s Day, Tet Holidays, Mid-Autumn, Newborn babies, International Children ‘s Day…)
• Social Activities, Sports Clubs, Team-building events, Year-End party are carried out on a regular basis
• Young, friendly, quality and result oriented working environment under team-work spirit
• Compliance fully to Vietnam Labor Code