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      Masan Consumer

      QA Senior Manager - FMCG - Cần Thơ

      Masan Consumer
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      Location

      Can Tho

      Maps
      • Salary

        Competitive

      • Experience

        6 - 8 Years

      • Job level

        Manager

      • Deadline to apply

        22/06/2026

      Benefits

      • Laptop
      • Insurance
      • Travel
      • Incentive bonus
      • Healthcare
      • Training Scheme
      • Salary review
      • Business Expense
      • Seniority Allowance
      • Annual Leave

      Job Description

      • Lead the establishment, implementation, and continuous improvement of the factory-wide Quality Management System (QMS), OGSM framework, and KPI governance to align with corporate quality strategy.
      • Own the development and cascade of OGSM, while co-leading the definition of action plans and performance KPIs for the factory, in line with the assigned QA vertical scope.
      • Drive a strong customer-centric quality culture by systematically collecting, analyzing, and translating customer feedback into organization-wide improvement initiatives.
      • Lead and govern the deployment of QA OGSM and KPI systems at the factory level; ensure sustainability and continuous enhancement of Quality Management and Food Safety & Hygiene systems in response to business growth and regulatory requirements.
      • Ensure full compliance and continuous maintenance of all required factory certifications; act as the company’s official representative in engagements with regulatory authorities on product quality and food safety compliance.
      • Strategically plan and take full accountability for the Group Quality Internal Audit Program across Masan companies and factories.
      • Oversee and ensure timely closure and effectiveness of all Non-Conformities, Corrective Actions, and Preventive Actions (CAPA) arising from internal quality audits.
      • Lead and participate in supplier and subcontractor qualification, evaluation, and audit programs to ensure supply chain quality assurance.
      • Proactively monitor and update product, raw material, and packaging standards for assigned product categories across both domestic and export markets, ensuring regulatory and customer compliance.
      • Provide governance and direction for the development, review, and update of corporate-quality documentation, including guidelines, policies, standard procedures, and the Quality Manual for MCH, as assigned by QA MCH leadership.
      • Take ownership for the deployment and effective implementation of the QLOne quality application across factories based on operational needs.
      • Lead, coach, and develop teams by delivering quality mindset training and capability-building programs aimed at cost optimization, risk reduction, and profitability improvement.

      Job Requirement

      • Bachelor’s degree or higher in Chemistry, Food Science, Biochemistry, or Quality Management.
      • Minimum 8 years of solid experience in Quality Management, including at least 5 years in a senior leadership role (Quality Manager / Head of Quality) within the food or beverage manufacturing industry.
      • Proven leadership competencies, including strategic communication, problem-solving, governance and control, people leadership, delegation, planning, and cross-functional collaboration.
      • Strong proficiency in English (spoken and written) and advanced capability in office productivity tools.
      • Demonstrated ability to perform under high-pressure environments, with strong technical depth and business acumen.
      • Deep knowledge and hands-on experience in implementing and governing quality and food safety systems such as GMP, HACCP, ISO 9001, ISO 22000, BRC, Halal, FDA, FSSC, and related standards.
      • Strong understanding of ERP systems and their application in quality management integration.

      More Information

      • Degree: Bachelor
      • Age: Unlimited
      • Salary: Competitive

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