Location

Binh Duong

  • Salary

    16 Mil - 18 Mil VND

  • Experience

    1 - 3 Years

  • Job level

    Experienced (Non - Manager)

  • Deadline to apply

    28/08/2026

Benefits

  • Insurance
  • Travel
  • Incentive bonus
  • Healthcare
  • Training Scheme
  • Salary review

Job Description

  • Receive and manage customer complaints related to product quality.
  • Coordinate with related departments to investigate root causes.
  • Prepare customer complaint reports and submit corrective/preventive action plans.
  • Maintain and update complaint records, quality data, and related reports.
  • Communicate with customers regarding complaint handling progress when required.
  • Participate in internal audits and customer audits related to quality issues.
  • Ensure compliance with company quality standards and procedures.
  • Detailed jobs will be discussed further in an interview session.

Job Requirement

  • Bachelor’s degree in Quality Management, Chemical, Industrial Management, or related fields.
  • At least 1 year experience in QA/QC or customer complaint handling.
  • Language: Can make report in English, can write and speak English.
  • Can use 7 QC tools and some analysis methods such as: 5WHY, FMEA, .. in real work (prioritize).
  • Proficient in Microsoft Office.
  • Good analytical and problem-solving skills.
  • Having a sense of responsibility and dynamism at work.

Work location

Binh Duong
Số 18 Đường số 3, Vsip1, Thuận An, Bình Dương

More Information

  • Degree: Bachelor
  • Other extras: Meal + Phone + Housing Allowance.
  • Probationary period: 2 months
  • Age: 23 - 35
  • Working time:07:40 - 16:35 (From Monday to Friday)
  • Colleagues: Work in a professional, international, and dynamic environment.
  • Benefit: Health and social insurance are provided (following regulations in Vietnamese Labor Law)
  • Holidays: Annual leave 14 days/year
  • Salary: 16 Tr - 18 Tr VND
Feedback