Quality Assurance Assistant Manager - Kiểm soát chất lượng - Hà Nội

Role Overview

Support the oversight of quality and food safety systems, supervise daily QA operations, ensure compliance, manage documentation, and coordinate corrective actions.

Key Responsibilities

• Oversee daily QA operations across stores, warehouse, and suppliers.
• Monitor food safety compliance: GMP, hygiene, temperature logs, SSOPs, and store practices.
• Review QA reports, non‑conformities, and documentation accuracy.
• Support internal audits, supplier audits, and regulatory inspections.
• Follow up CAPA and verify effectiveness.
• Lead/support product investigations, RCA, and quality incidents.
• Coordinate product testing, sampling, traceability, and mock recall activities.
• Support training for store partners on food safety and quality standards.
• Collaborate with cross functions ( Operations, Supply Chain, R&D, Suppliers...) to resolve quality issues.
• Contribute to continuous improvement of QMS, SOPs, and store procedures.

Requirements

• Degree in Food Technology (or food certificate) /Biology/Chemistry
• 3–5 years QA/QC experience; 1+ year supervisory preferred.
• Strong knowledge of GMP, HACCP, ISO/Food Safety standards.
• Detail‑oriented, proactive, and solution-driven mindset
• Able to work independently  and collaboratively.
• Proficient in MS Office for reporting and data tracking.
• Good English communication skills.