• Perform excellent customer service and demonstrate strong selling skills
• Manage people, store operations and environment to achieve sales, service, customer satisfaction, and profitability goals
• Ensure store windows and in-store visual merchandising are in line with brand’s guideline and the store is maintained in proper housekeeping
• Monitor the retail store inventory level; replenishment of stock and return cycle is carried out accordingly
• Attend to customer complaints and ensure they are tactfully handled
• Communicate company and store direction to staff and prepare action plan in order to drive sales
• Implement sales events and promotion in accordance to sales plan
• Maintain store staff job results by leading, coaching, training, motivating, counseling and disciplining employees; also monitoring job results and providing advice for staff performance improvement
• Work with the management and HR regarding manpower planning, recruitment and selection, training program, staff evaluation and all personnel actions
• Submit attendance report and other related documents to HR for payroll processing
• Ensure that all HR issues are carried out consistently with the company’s HR policies and practice
• Responsible for staff working schedule, handle and maintain staff discipline
• Submit all monthly store expenses/invoices, sales performance, and other reports to Finance Manager to process the payment
• Other tasks as assigned by the superior
Able to communicate in English
Candidate must possess at least diploma or degree
At least 1 Year(s) of working experience in the related field is required
Preferably Manager specialized in Sales - Retail/General or equivalent.
Have ability of Team management and coordination.
With a strong sense of responsibility, healthy and positive working attitude, good professional ethics and language, writing skills.