As a Taproom Manager, you'll take ownership of the daily operations of the restaurant while ensuring exceptional service, strong financial performance, and an engaged team.
Restaurant Operations
- Lead the daily operation of both Front of House (FOH) and Back of House (BOH) to ensure smooth and efficient service.
- Maintain high standards of guest experience, food quality, hygiene, and operational excellence.
- Resolve guest concerns professionally and continuously improve customer satisfaction.
- Ensure company standards, SOPs, and health & safety regulations are consistently followed.
People Leadership
- Recruit, coach, and develop a high-performing restaurant team.
- Lead, motivate, and manage employees across different age groups and experience levels in a fast-paced craft beer environment.
- Schedule staffing, monitor performance, and foster a positive team culture focused on accountability and collaboration.
Business & Financial Management
- Monitor daily sales performance and work towards achieving revenue targets.
- Manage labor costs, food costs, beverage costs, inventory, and operational expenses.
- Review sales and cost reports to identify business opportunities and improve profitability.
- Prepare operational reports and work closely with the Area Operations Manager to drive business performance.
Events & Community Engagement
- Support and organize taproom events, promotions, and brand activations.
- Ensure promotional materials and event execution meet brand standards.
- Contribute ideas to enhance guest engagement and grow the business.
Why You'll Love Working With Us
Join one of Vietnam's leading craft beer brands and take your career to the next level in a dynamic, international hospitality environment.
What We Offer
- Competitive Basic Salary: VND 16,000,000 – 21,000,000 gross per month
- Monthly Service Charge: Around VND 5,000,000 (subject to business performance)
- Performance Bonus: KPI-based incentives that reward your achievements, monthly upto 5,000,000, quarterly upto 9,000,000
- Phone allowance, transportation support and entertainment policy.
- Comprehensive Insurance: Full Social, Health & Unemployment Insurance in accordance with Vietnamese labor law
- Premium Healthcare: PVI Health Insurance
- Paid Annual Leave: 12 days per year, plus 1 additional day for every 2 years of service
- Exclusive Employee Benefits: Enjoy 20%–50% discounts at all Pasteur Street Taprooms
- Career Growth: Work in an international, fast-growing company with continuous learning and development opportunities, Training Achievement Rewards upto 3,000,000
- People-First Culture: Join a passionate team where your ideas, leadership, and contributions truly make an impact