JOB SUMMARY
The Retail Sales Manager is responsible for driving sales growth and expanding the B2C market share, with a strong focus on premium and luxury customer segments.
KEY RESPONSIBILITIES
1. Sales Management
- Drive sales performance through effective sales skills training and coaching.
- Manage merchandising and product mix in line with local customer demand.
- Analyze sales performance (best/worst sellers) and implement action plans to improve results.
2. Operations Management
- Plan, organize, and delegate tasks to ensure smooth daily retail operations.
- Oversee inventory control, stock counts, inbound/outbound transfers, and minimize shrinkage or loss.
- Ensure marketing and promotional campaigns are properly implemented and clearly communicated to the sales team.
3. People Management
- Allocate sales targets fairly and effectively (experience managing teams of 5+ staff).
- Handle internal conflicts professionally while fostering a positive and collaborative team culture.