Sale Operation Executive (Oil, Gas & Chemist)

• Respond to incoming calls and inquiries from prospects. Prepare, check, and submit quotations based on client requests (sample details, TAT, test items, pricing).
• Create application forms after quotation approval and ensure all client billing & reporting information is accurate.
• Coordinate sample submissions, follow up on sample receiving status, communicate with clients regarding pending documents, sample statuses, and report timelines.        
• Assist in client feedback collection and follow up on complaints (if any).    
• Conduct outbound calls to potential and existing clients to promote SGS services. Actively seek out new sales opportunities through cold calling, networking and social media.      
• Support in managing stable clients and routine submissions.           
• Streamline sales processes, identify inefficiencies, and automate tasks to boost productivity.              
• Assist in preparing contracts, documentation, tender submissions, scheduling meetings, and producing weekly/monthly sales reports.
• Prepare marketing materials, sales kit for sales activities (Brochures, presentation, service capability, price list, gift initiative, etc…)  
• Follow up on overdue payments, remind clients of outstanding invoices, and coordinate with the customer service team for debt collection.            
• Coordinate with laboratory, CS, and operations teams to ensure smooth execution of job.
• Support other duties as directed by the manager.

At least one year experience in oil & gas, Industrial Lubrication, Electrical Engineering, Rotating Equipment Maintenance or related fields.           

College/University degree in a relevant field.                

Ability to read and understand English documentation, English level B equivalent.