Sales Account Manager (APAC) - hybrid

Company Description

VRR specializes in designing and manufacturing sustainable air cargo solutions tailored to various industries. We offer a wide range of high-quality standard products and excel in creating customized Unit Load Devices (ULDs) to meet unique logistical needs. With 80 years of experience, VRR has an exceptional track record for quality, innovation, and reliability. Our products comply with global airline and aircraft standards, and we pride ourselves on providing flexibility, expert advice, and co-creation opportunities for our clients.

Role Description

The Asia Sales Account Manager is responsible for sales & account management focused on APAC region. This role is crucial to expand and strengthen the APAC sales with local presence. The local presence is crucial. The person will co-create, lead, and execute the commercial strategy.

• Co-create the global commercial strategy for high-volume ULD product groups
• Develop, lead and execute the commercial strategy in APAC region, with potential extended regions based on commercial strategy
• The Account Manager is responsible for the day-to-day management of a particular set of customer's accounts, maintaining existing relationship and building new relationships and by that generating order intake.
• Acts as commercial point of contact for designated customers during the order execution and monitors customers’ perceptions of the degree to which their needs and expectations have been fulfilled.
• Acquire new customers by identifying new business opportunities by building relationships.
• Provides first-line support for customer complaints and tracks the handling of these complaints to inform the customer.
• Creates commercial proposals for customers and sets up long term agreements.
• Provides input to marketing strategies that target specific regions, demographics or markets.
• Sets SMART annual sales goals with the Commercial Lead & General Manager for designated customers and keeps them informed on progress on a regular basis.
• Ensure that the requirements for products (related to safety, quality, and environment) as requested by the customer and those offered by VRR are matching, before VRR commits to deliver these products.
• If applicable, works closely with and possibly oversees regional sales representatives.
• Proactively gains market insights which are necessary to grow the business.
• Has a good overview of sales targets and how they interact with other company targets.
• Handles one or two key accounts in addition to several generic accounts.
• Identifies market opportunities by itself and, with support, builds business cases based on this information.
• Assesses, without consultation, the best commercial approach.
• Advanced knowledge of inbound marketing and sales.
• Advanced knowledge of General conditions such as Incoterms and common payment terms.

Supports or will lead a local team if everyone goes well.

Qualifications

• Strong analytical and structured problem-solving skills.
• Strong team player, but can also work independently since other Commercial team in Netherlands
• Feel comfortable being in spaces with lots of people (for example, during conferences) and having to be eager and pro-active for the attention of a (potential) customer.
• High ethical standards and a proactive mindset.
• Able to manage priorities and meet deadlines under pressure.
• Excellent organizational, communication, and interpersonal skills.
• Willingness to travel frequently to customers through APAC and potentially further dependent on commercial strategy
• Bachelor’s degree in Business, Marketing, Technical, Engineering or a related field is preferred