Benefits

Job Description

Receive and distribute leads from sources for sales
Reply to comments or text messages according to the script
Follow customers who have not provided contact information
Update data, divide turns and follow CRM
Be on the hotline when customers call and transfer calls to sales consultants
Update information on the roster
Customer care consulting via phone, email, Facebook...updating customer feedback to ensure the best customer service
Update and supplement information from the customer and transfer it to the support person to complete the paperwork for the customer.

Have basic marketing knowledge
Good computer and internet skills, understanding of social networks and e-commerce
Good communication ability, fluent, fluent, confident, no lisp, stuttering, no local accent.
Creative thinking, good listening, regularly grasping social trends and customer psychology.
Due to the nature of night shift work, it is necessary to arrange hours and work to maintain health and spirit for night work.
Working hours: From 9:30pm to 5:30am (from Monday to Friday), Saturday: work online at home
Excellent communication skills (listening, speaking)
Good English communication skills are a strong advantage (English level IELTS 5.5 - 6.0 or equivalent)

Benefits

Monthly KPI bonuses based on performance
Monthly meal and fuel allowance
Dynamic, friendly and professional working environment
Opportunities for training, skill development and long-term career growth
Opportunities to collaborate with teams in both Vietnam and the USA
Annual company trips, team-building activities and internal events
Holiday bonuses and 13th-month salary according to company policy
Full participation in social insurance, health insurance and unemployment insurance (BHXH, BHYT, BHTN) after probation in accordance with Labor Law
Necessary equipment and job-related resources are provided

Ho Chi Minh

2C Lam Sơn, Phường 2, Tân Bình, Hồ Chí Minh

Degree: College
Probationary period: 2 Month
Age: 24 - 35
Holidays: 12 days off/year, 12 days off under Night Shift regime and other days off up to more than 35 days/year
Salary: 12 Tr - 20 Tr VND