Sales Executive - ISO

Job Description

Responsible for the generation of order income and revenue from new and existing large and medium customers mainly through customer visits or industry events. Responsible for region/ area, portfolio or a cluster of customers defined in the sales plan:

- Meets and exceeds sales target: generation of order income and revenue from new and existing large and medium customers as defined in the sales plan.

- Develops and maintains a customer focused list (together with Area Sales Manager) by proposing focused customers and business opportunities based on marketing leads, own opportunities, certificate expiry lists, market knowledge, etc.

- Identifies solutions for customer needs, if necessary with the involvement of Subject Master Experts.

- Generates new leads (e.g. on fairs) and converts assigned sales leads generated by e.g. marketing or other channels.

- Executes customer visits and or visits of industry events.

- Acquires new customers.

- Maintains / grows customer loyalty and ring-fences critical business through regular customer interaction and visits.

- Maintains positive relationships with existing customers to up-sell the service portfolio.

- Recovers lost customers.

- Documents all activities in the relevant TR IT tools (e.g. Salesforce.com).

- Responsible for the on-time delivery, quality and follow-up of the quotation according to the customer needs.

- Follows up on quotations with customer (can be delegated to sales support).

- Conducts the final negotiation of quotation and contracts with the customer in collaboration with relevant stakeholders / P&L responsible persons and in line with TR requirements.

- Supports in the cash collection of unpaid / overdue invoices for the customers for which (s)he is responsible.

- Contact for cross-BF (Business Function) / cross-BS (Business Stream) inquiries from other Sales colleagues.

- Monitors market and competitors.

- Conducts sales analytics in area of responsibility.

- Participates in regular sales reviews with the disciplinary Supervisor.

· Supports the Area Sales Manager in defining the yearly sales plan.

Job Requirement

·       At least 1-2 years of experience in related area.

·       Ideally first experience in Testing Inspection, Certification (TIC) or related field.

·       Excellent negotiation and customer service skills

·       Excellent time management and prioritization skills.

·       Hands-on mentally; pronounced ability for self-organize skills.

·       Good communication, strong rhetorical skills over the phone.

·       Good problem solving, statistic and analytical skills.

·       Good command of both spoken and written English, MS office.

·       Ability to meet deadlines without supervision.

·       Experience at working both independently and in a team-oriented, collaborative environment is essential and dealing with high position people.