Sales & Marketing Executive/Specialist (Customer Experience)

1. Customer Experience & Events

- Plan and run in-store events to attract customers.

- Create warm, memorable experiences that connect moms to the brand and encourage repeat visits.

- Support customer activities in major campaigns to drive traffic and sales.

- Collect feedback and measure the effectiveness of each activity (traffic, sales, customer satisfaction) and suggest improvements.

2. Merchandise & Gift Development

- Develop gifts, merchandise, blind boxes, and limited items for promotions and loyalty programs.

- Work with the purchasing team from concept to finished product.

- Inspire creative merchandise ideas across teams that also contribute to increasing sales.

- Measure the effectiveness of products and promotions (sales performance, customer feedback, engagement).

3. POSM & In-store Experience

- Collaborate with Marketing & Ops to create experience-driven POSM that attracts customers.

- Participate in store upgrade and projects new display concepts to enhance the shopping experience.

- Track and measure the effectiveness of POSM and in-store experiences (traffic, dwell time, interaction levels).

***About Concung.com

- Working time: 8:30 - 17:30 Monday - Friday

- Working place: 14th Floor, Phu My Hung Tower, Tan Phu Ward, Dist. 7, HCMC

-   Bachelor’s degree in Marketing, Business, or related field.

-   1-2 years of experience in Retail/Trade Marketing, Events, or Customer Experience (CX).

-   Creative mindset with a passion for the mom & baby segment.

-   Strong coordination and collaboration skills.

-   Aesthetic sense and ability to turn ideas into real experiences.

-   Experience in retail, FMCG

-   Hands-on experience with POSM, activations, or merchandise development.

***Benefit

-   Annual bonus: 2 - 3 months under minimum KPI requirement

-   Fast promotion opportunities based on personal ability

-   Work in a dynamic, open, creative environment

-   Regular training, company team building, birthday bonus