Sales Operations Executive (International Market)

Key Responsibilities

• Order & Customer Support: Provide quotes, send samples, and assist clients. Coordinate with the Supply Chain team to execute contracts, manage documentation, and ensure smooth order delivery.
• After-Sales: Monitor post-sale activities and collaborate with internal teams to resolve customer claims promptly.
• Admin & Logistics: Manage departmental paperwork, organize business trips, and coordinate logistics for trade fairs and customer visits.
• Data & Reporting: Maintain CRM/ERP data, conduct market surveys, and generate professional sales, budget, and operational reports.

Requirements

• Education: Bachelor’s degree in Finance, Business Administration, International Economics, Marketing, or a related field.
• Experience: Minimum of 2 years of experience as a Sales Admin, Sales Operations, or Commercial Support, preferably within the FMCG or Agri-food industry.
• Language: Good English proficiency (equivalent to IELTS 5.5 or TOEIC 700+).
• Skills: Highly proficient in MS Office, specifically with Advanced Excel skills for data analysis and professional report generation.

Benefits & Compensation

• Salary: 13.000.000 - 17.000.000 VNĐ (Gross)
• Allowances: Lunch allowance of 35,000 VND/working day.
• Bonuses: Fixed 13th-month salary, performance-based bonus (KPI), and bonuses for public holidays/Tet.
• Equipment: Fully equipped with a company laptop and necessary working tools.
• Insurance: Social Insurance contribution based on 100% of the gross salary.
• Development: Opportunities to participate in the Group's quarterly training and development programs.
• Culture: Dynamic work environment with regular engagement activities, including Team Building and Company Trips.