Job Summary: Responsible for maintaining the support function to Sales but is not limited to all aspects related to regular orders and administrative works so that Sales have more time for field works and develop new business.

Duties and Responsibilities:

• Proactively manage inventory levels for assigned key accounts by coordinating customer orders, obtaining internal approvals, following up on deliveries, and resolving delivery or stock-related issues within the assigned scope.
• Process purchase orders (POs) and sales orders (SOs) received from the sales team or customers, ensuring timely coordination with relevant departments.
• Create and maintain product, vendor, and customer master data in the system with accuracy.
• Prepare and support sales documentation, including quotations, contracts, approval requests, and other commercial documents.
• Coordinate the ordering and distribution of promotional materials, customer gifts, calendars, notebooks, and other marketing items.
• Provide administrative and operational support to the sales team, particularly when team members are visiting customers or working in the field.
• Assist the sales team in following up on outstanding customer payments and supporting accounts receivable collection activities.
• Work closely with the sales team, Planning team to maintain accurate inventory planning and forecasting within the system.
• Perform other duties and ad hoc projects as assigned by the manager.

• Bachelor’s Degree in Chemistry/ Foreign Trade/ Business Administration or related majors
• 3 year-experience in sales admin/ sales support/ customer care in distribution companies

Others              :  as follows;

• Knowledge of CRM/ SAP system including in-depth understanding of data structure.
• Fluent in English – writing and speaking
• Structured and mature
• Capability to master new areas of knowledge and skills rapidly
• Ability to work independently and as part of a team
• Excellent project and time management skills
• Good computer skills e.g. practical knowledge of MS Office
• Meticulous attention to detail
• Ability to organize workload and the capacity to execute multi-task
• Highly motivated, committed, effective and supportive team member, able to work flexibly, quickly and accurately to tight deadlines.