Sales Support

• Support the sales team and distributor sales teams in maintaining and updating CRM, ensuring customer information and sales opportunities are accurate and up to date.

• Coordinate and follow up on Local Work Requests (LWRs), including progress tracking and communication with relevant stakeholders until completion.

• Prepare, process, and monitor customer contracts, agreements, and other commercial documentation.

• Coordinate the sample request process, including sample ordering, shipment, tracking, and documentation.

• Maintain sales reports, customer databases, pricing records, and commercial documentation.

• Assist in preparing quotations, presentations, sales reports, office utilities and other commercial materials as required.

• Coordinate with Customer Service, Supply Chain, Technical, and Finance teams to ensure timely execution of customer requirements.

• Support distributors with administrative processes and documentation related to sales activities.

• Ensure all commercial documentation complies with company policies and procedures.

• Provide general administrative support to improve commercial productivity and enable the sales team to focus on customer development and business growth.

• Bachelor Degree or business equivalent

• At least 2 years of experience in similar position

• High service mind with good customer care skills

• Excellent analytical skills and systematic thinking

• Accuracy and attention to detail of reports on facts and figures

• Customer oriented with very good relation from succession of customer contacts

• Result oriented to create activities to support business opportunities and goals

• High cross functional working skills in selling ideas and effective teamwork

• Good written and verbal communication skills in English, Chinese is plus.

• An ability to work under pressure and to deadlines

• An ability to work independently and as a team

• Good administrative skills

• Quick to learn and proactivity