Manage daily booking from suppliers/shippers/sales etc and communicate with sales owner to get shipping instruction.
Arrange booking and get booking confirmation from allocated carriers.
Rate quotation for general inquiry (if needed)
Customer relationship (external & internal), work with customers and vendors to improve our performance and service
Billing checking, confirmation with overseas, send pre-alert
Be responsible for follow up and complete the assigned shipments, the daily work within the team, sales support, ensure the timely and proactive communication with customers and other related parties.
Ensure the daily excellent service provided and the KPI met, reduce risk and potential claims.
Other works arranged by direct supervisor or manager.
Job Requirement
Reliable, well organized, responsible, proactive.
Experience in handling US/EU shipments FROM A-Z.
Good communication skill in both Vietnamese and English.
Good PC skills in MS Word, MS PowerPoint and MS Excel