Senior Application Engineer cum Site Engineer

I. Company Overview:

With 30+ years of development, Toan Thang Engineering Corp (TTE) is a leading engineering solutions provider in Vietnam. We specialize in supplying valves, pumps, compressors, mechanical seals, and rotating equipment to the Oil & Gas, Petrochemical, Power, and Heavy Industry sectors.

As the exclusive representative of global brands such as Emerson, Flowserve, we combine world-class technology with local expertise through our 2 offices and 3 service workshops across Vietnam.

II. Position Overview:

This position is responsible for managing and developing lifecycle services for valves and related equipment, while also directly participating in site surveys, diagnostics, and technical support, with the objectives to:

- Optimize the performance, reliability, and safety of valve systems.

- Develop service, spare parts, and long-term maintenance revenue.

- Build sustainable technical and service-based relationships with customers.

III. Key Responsibilities:

1. Application Engineer

- Understanding the companies' products, selecting, offering suitable equipment with customer’s requirement. Providing datasheet, detailed drawings, and performing technical clarification.

- Directly working with the suppliers on the technical requirements of the product.

- Reviewing and checking the drawings, technical parameters, categorizing equipment provided by the Firms and the ones purchased outside

- Being responsible for technical consultancy when participating in making quotations and contracts.

- Training other Application engineers in techniques (if needed).

- Tracking and participating in contract performance for technical support promptly.

- Tracking order and delivery processes of suppliers.

- Checking the products’ quality before shipping to customers.

- Being in charge of drafting and compiling technical documents as required in the bid proposals.

- Analyzing the drawings, categorizing equipment provided by the Principals or Supplier.

- Searching and suggesting technical specifications to the supervisors to be able to choose a reputable, qualified supplier with the best price.

- Supporting customers in installing, repairing products and spare parts provided by Toan Thang.

- Supporting Sales Department in collecting technical information from customers.

- Supporting in evaluating equipment prices and proposals for choosing equipment so that can ensure the prices will not exceed the proposed range.

2. Site Engineer

- Survey to build an Installation base for all products that the Company distributes at the northern

- Report relevant information on equipment status at customer’s sites, competitor information, study technical issues and give prompt feedback to related people as Sales, Site Engineer Leader…

- Study customers’ demand on spare parts procurement, maintenance, shut-down & turn-around plan.

- Support sales department (including new sales & aftermarket sales) with related works to field survey activities (including before and after sales)

- Cooperate with workshop in implementing technical services for valves as maintenance, install, commissioning …

- Consult, introduce to customers the products and technical services that the Company provides.

- Feedback, update to the sales department on the customers’ organization chart and contact persons (if any)

- Performing other tasks of the Hanoi office designated by Line manager

3. Other tasks:

- Performing other tasks as requested by the Company.

- Supporting in the projects and trainings appropriate to the workload and technicality.

- Attending classes / training courses organized by the Company / Principals, being willing to sign training contracts with the working period committed which is regulated in the Company's regulations when participating in the training courses.

IV. What We Offer:

- Attractive Compensation Package: Competitive base salary.

- Performance-based annual bonus and rewards for overachievement.

- Comprehensive benefits package:

· Full social insurance based on actual salary

· Health & accident insurance

· Lunch allowance, holiday bonuses, and personal occasion gifts (birthday, marriage, etc.)

- Career growth & training: Opportunities for international training with Emerson, Flowserve and other OEMs.

- Professional working environment: Monday–Friday schedule, annual company trips, and team-building activities.

V. Why Join Us?

- Represent Emerson, Flowserve and other global OEMs with a strong installed base in Oil & Gas and Heavy Industry.

- Be empowered with clear bonus mechanisms and growth opportunities.

- Build your career in a fast-growing industrial solutions company.

Competence Requirements:

• Bachelor's degree in Mechanical Engineering, Manufacturing Engineering, Automation or related field.
• Experience: 3 - 5 years of relevant experience (valves, pumps, instrumentation preferred)
• Strong understanding of engineering principles, quality standards, and safety regulations.
• Proficient in reading technical drawings and documentation.
• Good communication in English and Vietnamese (especially technical English)
• Skilled in MS Office, AutoCAD (or equivalent)
• Responsible, proactive, able to work independently and in team.
• Willing to travel for fieldwork when required.