SENIOR IT MANAGER

Develop and implement a technology strategy for the company

• Establish and ensure weekly project reporting occurs including tracking and
• communicating schedule changes, delays, and accelerations for initiatives associated with the Executive Community
• Meet or exceed established SLAs
• Ensure appropriate KPIs are in place to drive desired behaviors and results
• Establishes a data Customer service approach to operational excellence
• Proactive communications of any customer / business impacting events
• Critical results
• Deliver products that meet or exceed B2B customer needs
• Create an open environment where diversity is leveraged for improved outcomes.
• Project/Program Schedule

• Proven working experience as an IT Manager or relevant experience
• A minimum of 10 years of experience managing software projects in IT offshore company
• Japanese language fluency (At least JLPT N2); Can use English
• At least 5 years of experience working directly with Japanese customers
• Used to be a Project Manager, can lead a medium team (10 members)
• Have strong leadership and People management
• Familiar with systems scope and project objectives as well budgeting and timeline creation
• Flexible, have a mature attitude, show the ability to grasp new technologies, and be comfortable with working with tight deadlines.
• Have experience managing internal custom software development projects implementations and vendor managed delivery teams.
• Prefer candidates who worked at FPT, CMC, Nikkei Soft, NEC, KDDI, Fujitsu, Hitachi, Nissho Electronic, ABeam consulting…