Senior Merchandiser (Garment Industry)

1. Order & Customer Management

• Act as the key contact person with overseas buyers from sample development to bulk production.
• Receive Tech Packs, BOM, and technical requirements, and coordinate with relevant departments (Sample Room, Technical, Planning, Production, QA, etc.).
• Monitor the progress of sample development, PP samples, TOP samples, and shipment samples.
• Provide regular order status updates to customers.
• Handle issues arising during production and align solutions with buyers.

2. Costing & Negotiation

• Analyze Tech Packs and collaborate with the costing team to ensure accurate pricing.
• Work with fabric and trim suppliers to optimize price and lead time.
• Negotiate pricing with buyers to achieve company margin targets.
• Monitor and control order profitability.

3. Production & Material Control

• Track fabric and trim ordering status and delivery timeline.
• Coordinate with the planning team to ensure on-time production and shipment.
• Proactively identify and manage risks related to lead time, quality, and technical changes.

4. Internal Coordination & Reporting

• Lead pre-production risk assessment meetings.
• Work closely with QA/QC to ensure compliance with customer standards.
• Control and manage all order-related documents (PO, Contracts, Invoice, Packing List, etc.).
• Report directly to the Merchandise Manager / Management Team.
• Guide and support Junior Merchandisers (if any).

• Minimum 3–5 years of experience as a Merchandiser in the garment export industry.
• Experience working with US/EU buyers is preferred.
• Strong understanding of the full process: sample development → bulk production → shipment.
• Good knowledge of FOB structure, CM calculation, and cost breakdown analysis.
• Strong negotiation and problem-solving skills.
• Good English communication (spoken and written).
• Proficient in Excel and timeline/order tracking.

Benefits

• Salary: Negotiable based on experience and capability.
• Performance bonus based on order margin.
• Full social insurance according to Vietnamese labor law.
• Professional working environment with international customers.