Senior Total Rewards Specialist

JOB SUMMARY

Owns the hands-on execution of Total Rewards programs - people cost budgeting, salary benchmarking, reward and benefits program management, Total Rewards policy drafting and drives the rollout of TR policies and initiatives across the organization. This role requires strong technical depth in compensation analytics and Vietnamese labor law, acting as the primary doer behind C&B programs and reporting directly to the Total Rewards Manager.

MAIN ACCOUNTABILITY

1.     People Cost Budgeting & Controlling

• Build and maintain the annual/quarterly People Cost Budget template, providing market-informed compensation insights, cost analysis, and changes recommendations to TRs Manager.
• Prepare and review monthly actual-vs-budget cost reports, analyze variances (volume vs. rate), and provide timely insights and recommendations to the TRs Manager.
• Track, review, and consolidate C&B-related expenses (policy and off-policy items) and flag deviations proactively.

2.     Salary Benchmarking & Compensation Structure

• Participate in salary benchmarking exercises (e.g., Mercer), including job matching, market data analysis, and percentile positioning.
• Support the maintenance and administration of salary band structures and recommend updates based on survey results.
• Prepare data and analysis to support job evaluation/grading discussions and salary review, promotion, and performance bonus cycles.

3.     Reward Program Management

• Manage health insurance and benefit programs by coordinating with brokers/insurers on renewal, implementation, and claims utilization analysis, providing insights to support benefit design and cost optimization.
• Propose and update competitive C&B/reward programs, including allowance frameworks, based on internal equity and market data.
• Support in delivering training and communications on benefits, compensation, and reward programs to new employees and managers.

4.     Total Rewards Policy & Governance

• Draft and update Total Rewards policies and procedures (e.g., OT policy, benefits policy, allowance frameworks), ensuring alignment with the Vietnamese Labor Code.
• Contribute to building/updating the Internal Labor Regulations, in coordination with Law Firm and the Trade Union.
• Prepare training materials and supporting documentation for new or revised TR policies.

5.     Execution of Total Rewards Activities

• Support labor law compliance in day-to-day C&B policy implementation and assist in handling labor disputes and disciplinary processes.
• Support governance enhancement and audit readiness, and coordinate directly with external vendors, auditors, and labor authorities.
• Provide guidance and consultation to employees and managers on labor law compliance and C&B policies and procedures.
• Participate in HR process improvement and digitalization initiatives, and build people cost dashboards and metrics to support data-driven decisions.
• Other tasks as required by the Total Rewards Manager.

JOB QUALIFICATION & EXPERIENCE REQUIRED

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• 4+ years of direct, hands-on experience in Compensation & Benefits or Total Rewards.
• Proven, hands-on experience building or maintaining a People Cost Budget and monthly actual-vs-budget variance reporting.
• Working knowledge of job evaluation/grading concepts and salary band structure design.
• Solid knowledge of Vietnamese Labor Code.
• Proficiency in Excel and HR analytics tools for data analysis and reporting.
• Experience with salary survey platforms (e.g., Mercer), including job matching and market positioning.
• Able to prepare clear, presentation-ready slide decks/proposals for management (PowerPoint or equivalent).
• Strong analytical and problem-solving mindset; able to own a task end-to-end with minimal supervision and push back with data when needed.
• Pre-intermediate or above English communication skills (written and spoken).