Wipro Consumer Care Vietnam

Social Commerce - TikTok Shop

Wipro Consumer Care Vietnam
Location

Ho Chi Minh

  • Salary

    Competitive

  • Experience

    1 - 5 Years

  • Job level

    Team Leader / Supervisor

  • Deadline to apply

    31/07/2026

Benefits

  • Laptop
  • Insurance
  • Travel
  • Allowances
  • Incentive bonus
  • Healthcare
  • Training Scheme
  • Salary review
  • Business Expense
  • Annual Leave

Job Description

  • Own and manage day-to-day operations of TikTok Shop from product set up to analytics and reporting.
  • Define strategic partnerships with key influencers/content creators and manage collaborations with TikTok Shop, Enablers and Agencies.
  • Responsible for the research, design, development, and execution of a full-funnel TikTok Shop activities.
  • Work directly with the External (TikTok, Enablers, Agencies) and internal Brand Marketing Team to develop full funnel plan on TikTok Shop.
  • Provide recommendations/initiatives on driving revenue through regular analysis of full-funnel activities, customer sell-through, inventory and KPIs.
  • Be seen as an expert in social commerce across TikTok, and other channels Instagram, Facebook, and YouTube.
  • Keep up-to-date with industry trends, competition, emerging technologies, and best practices in social commerce.
  • Report directly to Senior E-commerce Manager.

Job Requirement

  • Bachelor in Business / Commerce / Marketing / Communications or equivalent
  • At least 1-2 years of e-commerce / marketplace / social commerce experience preferably from an FMCG background
  • Familiarity with e-commerce and social commerce platforms and tools, such as TikTok Shop.
  • Proven experience in social media marketing and e-commerce, with a focus on driving sales and conversion rates.
  • Pro-active, results-driven and can-do mindset.
  • Solid work ethic and ability to work cross-functionally in a collaborative environment
  • Proficiency in social media management tools and analytics platforms.
  • Analytical skills to interpret data, draw insights, and make data-driven decisions.

Work location

Ho Chi Minh
37 Tôn Đức Thắng, Quận 1, Hồ Chí Minh

More Information

  • Degree: Bachelor
  • Age: Unlimited
  • Salary: Competitive
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