Technical Services Representative

Products:

• Marine & Protective coatings

Purposes:

• Provide technical advice on product application, ensuring alignment with product standards and customer expectations.
• Support sales activities and promote company services.
• Deliver technical support, training, and problem-solving for customers.
• Assist the Supervisor and collaborate with technical and sales teams as needed.

Key Responsibilities:

• Oversee surface preparation and coating application at job sites to ensure compliance with specifications.
• Represent the company in technical discussions with customers.
• Conduct inspections, failure analyses, and prepare technical.
• Coordinate with internal teams for timely project delivery and support.
• Deliver customer training and onboard crew as required.
• Troubleshoot and report on quality, safety, or delivery issues.
• Gather and report competitor and market information.
• Manage project stock and prepare reports.
• Support the implementation of sales strategies and foster long-term customer relationships.
• Ensure safety protocols are followed and promote a positive company image.
• Other tasks assigned by managers/supervisors.

• Diploma or Bachelor's degree in Engineering preferred.
• Fresh graduates are welcome to apply.
• Knowledge and/or relevant experience in the paint/coatings, oil & gas, or similar industries is an advantage.
• Proficient in English communication.
• Computer literate.
• Able and willing to travel to customer sites in other provinces.
• Able to work in an environment involving coatings/solvent-based finishing products.