Training & Development Manager

JOB SUMMARY

The Training & Development Manager is responsible for the design, implementation, and management of training, development, and talent initiatives, specifically Talent Development & Succession Planning, within Millennium Furniture. This role will collaborate closely with Corporate Learning & Development, HR Business Partners and Millennium Leadership to identify needs, develop effective learning solutions, and foster a culture of continuous learning, with a strong focus on building a sustainable talent pipeline for the organization.

ROLES & RESPONSIBILITIES

1. Needs Assessment & Strategy Execution

• Conduct in-depth learning needs assessments within Millennium Furniture, focusing on performance gaps, employee development requirements, and the specific needs for building a talent pipeline and succession.
• Execute and support the overarching Learning & Development (L&D) strategy established by the L&D Manager - VN Operations, ensuring alignment with Millennium's business goals and talent management strategy.
• Keep up with the latest developments and best practices in succession planning, talent development, and training that are relevant to the Millennium plant.

2. Program Design & Development

• Design, develop, and curate engaging and effective learning solutions tailored for the Millennium Furniture workforce, including but not limited to:

+ Onboarding programs for new employees.

+ Soft skills training relevant to the local cultural context.

+ Leadership development programs for different levels within Millennium.

+ Talent Development and Succession Planning programs for high potential employees and various management levels.

• Collaborate closely with business stakeholders within Millennium to ensure content accuracy and relevance to the company's specific operations setting.
• Utilize instructional design principles and adult learning theories to create impactful learning experiences.

3. Program Implementation & Facilitation

• Oversee the implementation and delivery of training and development programs across all Millennium Furniture departments.
• Coordinate and support the facilitation of training sessions (both in-person and virtual), demonstrating strong presentation and facilitation skills adaptable to the factory’s audiences.
• Manage logistics, communication, and participant enrollment for learning programs within Millennium.
• Ensure consistent application of learning programs and standards as defined by VN Operations.

4. Learning Technologies & Infrastructure Management

• Operate and optimize the use of the Learning Management System (LMS) to deliver, track, and report on learning activities for all employees at Millennium Furniture.
• Ensure data integrity and compliance within the LMS, adhering to local data privacy regulations.
• Assist the L&D Manager - VN Operations in exploring and recommending new learning technologies and tools suitable for the Vietnamese infrastructure and workforce.

5. Evaluation & Measurement

• Develop and implement metrics to evaluate the effectiveness and impact of learning and development programs, especially talent development initiatives, on employee performance and business outcomes at Millennium.
• Analyze data and provide regular reports on program effectiveness to the L&D Manager - VN Operations and Millennium leadership, identifying areas for improvement.

6. Cultural Sensitivity & Localization

• Ensure all learning and development programs are culturally responsive and relevant to the Millennium workforce, considering local customs, values, and communication styles.
• Reference learning materials and content from Ashley L&D where necessary, translate materials and modify instructional strategies to accommodate Vietnamese linguistic and cultural norms.

JOB QUALIFICATIONS

1.     Education

• Bachelor's degree in Human Resources, Education, Organizational Development, or a related field.
• Preferably possess in-depth experience in Talent Development and Succession Planning.

2.     Experience

• Minimum of 5-7 years of progressive experience in L&D, with significant experience supporting operations in Vietnam or other Southeast Asian countries.
• Proven experience in designing, developing, and implementing a wide range of L&D programs specifically for a Vietnamese workforce.
• Experience with Learning Management Systems (LMS) administration and reporting for a large, diverse employee base.
• Strong understanding of learning principles and instructional design methodologies, with the ability to apply them effectively in the local site and Vietnamese context.
• Experience working within a manufacturing environment and understanding the training needs of production and technical roles is highly desirable.

3.     Knowledge, Skills, and Abilities

• Excellent facilitation, presentation, and communication skills (bilingual and culturally adaptable).
• Strong project management and organizational skills, with the ability to manage multiple concurrent projects.
• Demonstrated ability to build strong relationships and influence stakeholders at all levels within a Vietnamese business environment.
• Strong analytical and problem-solving skills, with the ability to interpret data and make data-driven decisions relevant to Millennium.
• Expertise in Instructional Design methodologies and adult learning principles applied to the Vietnamese context.
• Fluent in English.

JOB COMPETENCIES                                                                                                                

1.     Professional Competencies Required

• Talent Development & Succession Planning Expertise: Specific focus on identifying and building the talent pipeline for critical roles.
• Strategic Thinking: Focus on aligning L&D initiatives with Millennium’s long-term business goals and VN Operations' strategy.
• Cultural Awareness & Sensitivity: Deep understanding of Vietnamese culture, customs, values, and communication styles.
• Communication & Influence: Ability to articulate L&D value and influence leaders and employees across the organization.
• Collaboration & Stakeholder Management: Effectively partnering with HRBPs, plant managers, and the VN Operations L&D team.
• Coaching & Consulting: Acting as a trusted advisor to leaders on learning and development needs.

2.     Functional Competencies Required

• LMS Administration & Learning Technology Management: Ability to manage, optimize, and report through the Learning Management System.
• Program Design & Curriculum Development: Expertise in creating culturally relevant and impactful training materials and curricula.
• Program Evaluation & Measurement (Results Orientation): Developing and using metrics to assess the business impact of training programs.
• Knowledge of Vietnamese Labor Laws: Awareness of regulations related to training and employee development.
• Learning Agility: Ability to quickly adapt programs and solutions to meet the evolving needs of the Millennium workforce.