Công Ty TNHH Aeon Việt Nam

Trưởng Nhóm Ngành Hàng Thời Trang My Closet

Công Ty TNHH Aeon Việt Nam
Location

Thanh Hoa

  • Salary

    Competitive

  • Job level

    Entry Level

  • Deadline to apply

    09/08/2026

Benefits

  • Laptop
  • Insurance
  • Travel
  • Allowances
  • Incentive bonus
  • Healthcare
  • Training Scheme
  • Salary review
  • Business Expense
  • Seniority Allowance
  • Annual Leave
  • Sport Club

Job Description

  • Operations duties
    a. Merchandise management
    - Supervise General Staff to ensure:
    - Merchandise is fully replenished, in good conditions & quality.
    - All the display merchandise is according to schematic plan or instructions from supervisor/Merchandiser and all the price between display merchandise and price card is tally.
    - Price checking on POS/SST and changing price label (if necessary) is completed before store opened.
    - Order stock directly with Supplier and receive stock from MMD.
    - Manage stock inventory and repeat order when inventory drops to a specific level. Return and exchange damaged goods.
    - Support Foodline with monthly Stock Take as directed by supervisor.
    - Attend bi-annual Stock Take as scheduled.
    b. Non-merchandise management
    - Supervise General Staff to ensure:
    - Operational equipment, lighting and fixtures (gondola, wagon, shelves, etc.) are in good conditions
    - Sales floor is kept clean & tidy.
    - Fire safety procedure is carried out properly.
    - Order POP, execute POP exhibition, check POP to ensure correct and adequate information
    - Execute floor opening and closing
    - Check and verify variances in stock & sales figures after Stock Take and make report to Line Manager
    c. Customer service
    - Provide good customer services to encourage “plus selling”. Be polite and listen alternatively to customer needs.
    - Get information and introduce to customers about new arrivals, promotions, policies regarding to payment, returns/exchanges, etc.
    - Handle complaints from customers or complaints raised by General Staff and promoters, difficult and complicated sales.
    - Input/ retrieve customer account information data on system.
    - Verify and research data on registration status, balance point and purchase history.
    - Serve as key cashiers in the assistance of customer problems.
    - Follow Company’s Rules on Customer Service (greeting, smiling, bowing and attitude towards customers).
    d. Cashiering activities:
    - Be aware of current sales promotions.
    - Change cash and distribute to cashier counters.
    - Ensure cash register equipment (audit roll, thermal roll, printer ink cartridge) and all type of nylon bags available and full for daily operation.
    - Ensure cash register and credit card terminals are in good conditions.
    - Ensure the hangers, hand tags and left over items timely collected.
    - Remove unnecessary goods at inactive cashier counter.
    - Ensure signage must be in proper condition display at cashier counters.
    - Check all cashier counters to avoid long queue especially in peak time or weekend.
    - Random spot check at cashier counter to avoid any cheating.
    - Be responsible for investigating any unbalance situation and report to superiors.
    - Make day and night shift handover.
    - Investigate and correct errors made at the cash registers in a timely manner; report errors to Line Manager.
    e. 5S activity
    - Monitor and check procedures on house-keeping duties to ensure cleanliness and tidiness at cashier counters.
  • Sales and Profits
    - Co-ordinate with Suppliers to execute promotion schemes.
    - Identify low sales items and not good quality. Estimate consumer demands and advise merchandising dept.
    - Keep records of purchase orders, sales. Report periodically about top sales, promotion sales results, market survey/competitor survey.
    - Provide every day sales figure of concess counter for promoters
    - Support cashier in return/exchange merchandise as required.
  • Manpower management
    - Plan and prepare duty roster, shift plan and assign subordinates on duty.
    - Ensure sufficient manpower during business in ad-hoc situations.
    - Ensure General Staff and Promoters’ attendance and attire.
    - Be responsible for General Staff’s performance.
    - Identify and reduce unnecessary tasks to increase staff productivity.
    - Regularly train and motivate subordinates in daily works.
    - Identify potential staff for succession planning purposes.
    - Build and promote teamwork spirit.
  • Rules and Regulations
    - Follow all working procedures, the company’s policies, rules and regulations.
    - Check, monitor, remind and guide General Staff and Promoters to follow the rules and regulations.
  • Other duties
    - Closing floor in charge.
    - Support other departments as necessary.
    - Other tasks or responsibilities as assigned by direct Division Leader, Line Manager and Store Manager.

Job Requirement

  • College or Technical School graduate.
  • Customer focused.
  • Computer literate (Word, Excel & PowerPoint).
  • Good communication, problem solving and leadership skills.
  • Ability to communicate in English (verbal & written).
  • Self-disciplined with ability to work independently.
  • Be able to work at shift & on Public holidays.
  • Good presentation and sales skill.
  • Have ability to relocate to other Stores as per Company’s assignment is a plus

Work location

Thanh Hoa
Phường Quảng Phú, Thành phố Thanh Hóa, Tỉnh Thanh Hóa

More Information

  • Age: Unlimited
  • Salary: Competitive
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