Unit Head of Credit Assessment

• Assist Dept. Head to develop assessment processes & procedures accordingly
• Calculate and suggest annual headcount based on annual sale plan
• Design daily/ weekly working schedule planning to ensure employee working time is sufficient for business plan
• Manage BU daily performance to make sure all requirements are achieved effectively
• Support Dept. Head to train, re-train, support BU’s employees
• Provide on-the-job training to those employees who need immediately train as well as compose, update training materials to continuously improve performance
• Participate in projects related to assessment process
• Do sampling of assessment to check employees’ quality
• Manage delinquency report of Credit Assessment Team Leaders/ Senior Team Leaders
• Manage performance report (TAT, applications, ….)
• Escalate any suspicions/concerns/issues regarding to systems, risk cases, procedures, to the Dept. Head or fraud teams for reviewing
• Formulate and review credit policies and guidelines on policy or product related proposals as submitted by relevant departments.
• Provide initiatives for building and improve processes, policies or activities within the scope of Unit
• Undertake other tasks assigned by Department Head

• University Graduate, major: Business Administration, Banking, or Finance
• At least 03 years’ experience working Underwriting management position, preferably working in banking & finance consumer institution or relevant fields
• Has working experience with deep understanding of call center activities
• Strong analytical & risk assessment skills
• Leadership skill
• Strong interpersonal skill & ability to interact with various departments
• Ability to train, coach, motivate and evaluate employee performance
• Ability to multi-task and take responsibility in challenging situations
• Proficiency in Microsoft Office
• Testing system skill