Network Infrastructure Administration

• Configure, monitor, and maintain network infrastructure including firewall, switches, wireless systems, VPN connectivity, Internet connectivity, VLAN and network segmentation.
• Configure and maintain Cisco Meraki systems through the Meraki Dashboard, following VTC security policies.
• Monitor network performance and troubleshoot incidents, maintain network documentation and topology diagrams.

System & Server Administration

• Administer Windows Server environment and core infrastructure services including AD server, Share file Server, Application server.
• Setup and manage virtualization platforms (VMware virtualization system or equivalent).
• Support server maintenance, patch management, monitor server health and infrastructure performance.

Backup, Recovery Management

• Manage backup operations for servers and databases though NAS and SAN system.
• Support disaster recovery and data restoration activities when required.

IT Security & Risk Management

• Support implementation and operation of IT security controls.
• Configure and maintain firewall, antivirus, endpoint security, and VPN systems.
• Monitor security alerts and potential risks.
• Participate in IT security improvement initiatives.

IT Operations & User Support

• Provide technical support for end-users related to network, wifi, CCTV, hardware, software, and system issues.
• Support software installation and maintenance of PCs, POS devices, printers, and peripherals.
• Documentation & Reporting: Maintain updated network diagrams, IT asset record, and server checklists. Generate periodic reports on system health and IT incidents
• Coordinate with IT vendors for troubleshooting and maintenance activities.
• Other Tasks: Perform other related duties and IT projects as assigned by VTC management.

IT Projects & Continuous Improvement

• Support implementation of IT infrastructure projects and improvement initiatives.
• Prepare technical documentation and operation reports.
• Coordinate with the Head Office IT team to implement company-wide IT projects related to security and digital transformation, including M365 and D365 initiatives.
• Research and recommend new technologies for infrastructure improvement

Official Education:

• Bachelor degree – Information Technology (Major: Computer Networks, Computer Science)
• MCSE (Microsoft Certified System Engineer)
• CCNA (Cisco Certified Network Associate) or CCNP (Cisco Certified Network Professional)

For more information about career opportunities, please go to website rohto.com.vn (Cơ hội nghề nghiệp), or Linkedin: Rohto Mentholatum VN