Business Intelligence Specialist – Collections

KEY RESPONSIBILITIES:

• Monitor and be responsible for delivering quality and timing of all the reports & analyses for Collections
• Work on implement allocation list of contracts to staff so they can perform collection task as required
• Build and manage productivity, performance reports and relatedinformation of collection staff
• Calculate collection bonus for staff, team leader, and other positions following the approved policy
• Provide result of KPI Master as HR Management Division requests
• Ensure Business Glossary & Data Dictionary synchronizing on time and inform the gap when it is available
• Implement reports as requests from Collections Division by following new management and changes process
• Build working plans, classify tasks due to their priority, review, track individual tasks
• Support business users in requests related to access and using BIC system
• Undertake other tasks assigned by Head of Business Intelligence Department - Collections

• University Graduate, major: Computer Science, IT, Finance or Business Administration, preferably specialized in Finance
• At least 2 years’ experience working in Finance/ Risk/ Collections/ Operations Reporting projects, preferably working in Financial Services
• Good knowledge about Vietnam regulatory related to Collections
• Understanding of Lending & Cards Business
• Expert in report standardization & systemization reports
• Fluent in SQL, Oracle, IBM, Python, BI Tool such as SAS, Power BI, Tableau