Cloud System Operations (AWS)

KEY RESPONSIBILITIES:

• Implement highly available, secure, cost-effective AWS solutions that meet business requirements.
• Define and document best practices and strategies regarding application deployment and infrastructure maintenance.
• Monitor and troubleshoot performance issues, proactively identifying and resolving bottlenecks or challenges.
• Communicates, plans, schedules, documents, and collect the metric to measure the health of cloud infrastructure.
• Handle or follow the backup and disaster recovery processes, implementing robust strategies to protect critical data and systems.
• Works closely with AWS Engineering, Security, and Development teams to incorporate user feedback and address key support and usability concerns for customers.
• Collaborate effectively with the team and management, providing technical expertise, insights, and recommendations.
• Evaluates tools, best practices, technologies, and approaches to service delivery problems / issues for incorporation into the overall operation policies and procedures.
• Serve as the IT Staff of FEC as assigned.
• Perform other duties as requested by the Head of Systems Manager Administration.
• Respond rapidly to maintenance needs, including on weekends and evenings.

REQUIREMENTS:

• University degree, preferably in IT or technical areas LPI (1,2)
• AWS Certified Solutions Architect
• AWS Certified SysOps Administrator is preferred
• 4+ years of system administration experience supporting Microsoft Windows Server/Linux Server are required.
• 4+ years of system administration on AWS Cloud are required.
• Experience with Docker and Kubernetes. Having used ECS or EKS.
• Strong notions of security best practices (e.g. using IAM Roles, KMS, etc.).
• Knowledge of writing infrastructure as code (IaC) using Cloud Formation or Terraform.
• Experience with the serverless approaches using AWS Lambda is a plus. For example, the Serverless Application Model (AWS SAM).
• Experience with database and middleware technologies commonly used in AWS environments.
• Monitor system performance, troubleshoot issues, and optimize cloud environments for reliability and scalability.
• Comfortable with scripting, able to write small programs to do various system tasks (Bash, Powershell, Python)
• Solid knowledge of standard service in Windows and Linux.
• Knowledge of network technology, especially IP routing, HTTP, SSL, remote administration and performance monitoring.
• Knowledge of networking and security concepts.
• Must be able to work evenings and/or weekends and/or during change windows outside of normal business hours.