Collections Policy Development Expert

1. Build collections strategies

• Propose collections target to meet the overall business plan of the company.
• Follow up with MIS report and BAU to provide decent highlights and solutions to achieve assigned target.
• Be in charge of ad-hoc and intensive analysis for investigation purpose.

2. Composing bonus schemes for individuals of Collections Center, service fee schemes for Collections third parties, collections campaigns

• Compose and submit the proposals for bonus/service fee schemes, campaigns boosting collections performance.
• Follow up with reviewing departments to get the proposal approved.

3. Collections Policy Making

• Compose and revise regulations for debt management and settlement, collections policies in compliance with SBV’s and VPB FC’s regulations and collections strategies from time to time.
• Review all initial regulations, processes composed by Collections Operation Dept. to ensure all documents are in compliance with VPB FC’s regulations and collections strategies from time to time.
• Prepare and roll-out collections bulletin to relevant departments.

4. Recording and monitoring documents

• Record and monitor all documents issued by Collections Policy Team in form of both hard copies and soft copies.
• Provide documents/guidelines to relevant departments in required.

5. Rolling out Collections policy

• Send current bonus policies to relevant departments for bonus calculation.

6. Reporting

• Prepare reports/dispatches to SBV related to debt management.
• Follow up status of document issuance and proposal approval.
• Ensure operating in accordance with the approved regulations, policies and procedures.

• Bachelor Degree, major in Banking and Finance, Economics, Laws is preferable
• 04 year of experience in related fields (Process/Policy/Operation/Compliance)
• Familiarity with banking/credit institution laws
• Fluent in both Vietnamese and English (Advanced writing skill is a must)
• Excellent technical skills in MS Office (Visio Words, BPMN, Excel)
• Familiarity with SQL/PL or data analysis is a plus
• Strong communication and interpersonal skills