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      S.F. EXPRESS LTD.

      Customer Service Staff (Chinese)

      S.F. EXPRESS LTD.
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      Location

      Ho Chi Minh

      • Salary

        15 Mil - 22 Mil VND

      • Experience

        2 - 3 Years

      • Job level

        Team Leader / Supervisor

      • Deadline to apply

        30/06/2026

      Benefits

      • Laptop
      • Insurance
      • Travel
      • Allowances
      • Travel Abroad
      • Uniform
      • Incentive bonus
      • Healthcare
      • Training Scheme
      • Salary review
      • Business Expense
      • Seniority Allowance
      • Annual Leave
      • Sport Club

      Job Description

      • Receive routing order(including Carrier name, POL/POD, schedule, S/C number& any other important details) from BDM, overseas office/agent before shipment arrange ,make contact with shipper to get the booking
      • Check the routing order and shipping instruction with control party(overseas office/agent) upon the receipt of booking from local shipper
      • Open job file, issue shipping order and book space with carrier/co-loader/nominated forwarder
      • Well coordinate with local supplier, once get the sailing detail, operations to arrange CY or CFS / D-D loading, export clearance before closing date and ensure shipment on board smoothly
      • Well cooperate with customs broker/trucking company/warehouse
      • Hand over the file to Sea Freight Export Documentation Clerk with correct PL Audit Sheet and instruction about HBL and original invoice issue
      • Assist team leader to monitor operation and documentation staff to complete the daily work timely
      • Updated the month report to key account client
      • Keep in complete secrecy all confidential information received in the course of his/her duty from the management of the company or other sources
      • Prepare the HB/L draft
      • Prepare MBL confirmation/BL combination/Seaway instruction, check and confirm HBL/MBL correctness
      • Ensure the gross profit as accurate as it can approach the reality
      • Prepare shipment invoices to customer, prepare the payment to carrier and buy the MB/L
      • Send pre-alert to overseas offices within 3 working days after on board date, trace the shipment and report shipment status to customer and overseas offices
      • Close file within 10 working days after on board date
      • Created job Number and place booking on time, input GP data at the same time, have observantly sense for space problem, make sure overseas and supervisor will be informed if any space problem
      • Proactively solving any problems during operation process

      Job Requirement

      • Experience & Qualifications Requirement:
      • Education: College graduate or above
      • Experience: More than 2 year working experience in freight forward
      • Computer skills: Good computer skills(MS office software)
      • Core Competencies: Result Orientation; Teamwork and Co-operation; Communication and negotiation; Capacity to handle change; Focus on quality; Creative problem solving

      Work location

      Ho Chi Minh
      Pico Cộng Hòa, 20 Cộng Hòa, Phường 12, Tân Bình, Hồ Chí Minh

      More Information

      • Degree: College
      • Other extras:

        Bảo hiểm chăm sóc sức khỏe 24/7 cho nhân viên chính thức.
        Khám sức khỏe định kỳ hằng năm.
        Team building, sự kiện công ty, môi trường làm việc năng động, sáng tạo.
        Được review lương hằng năm theo hiệu suất công việc

      • Probationary period: 02 tháng
      • Training opportunities:

        Cơ hội phát triển: Được đào tạo nâng cao kỹ năng, phát triển chuyên môn.
        Cơ hội thăng tiến: Được đào tạo chuyên sâu, lộ trình thăng tiến rõ ràng.

      • Age: 26 - 35
      • Working time:8h30 -18h từ thứ Hai đến thứ Bảy (WFH)
      • Colleagues: Môi trường làm việc năng động, sáng tạo, có cơ hội tiếp cận công nghệ mới.
      • Benefit:

        Lương & Thưởng: Thu nhập cạnh tranh, thưởng theo hiệu suất và dự án.
        Chế độ phúc lợi: BHXH, BHYT, BHTN đầy đủ, nghỉ phép theo quy định.
        Đóng bảo hiểm 85% trên mức lương chính thức.

      • Holidays: 12 ngày phép/năm, cứ 5 năm làm việc tăng thêm 1 ngày phép.
      • Salary: 15 Tr - 22 Tr VND

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