Senior IT Business Analyst

Report to: IT Manager

Working time: 8:00 – 17:00 Monday to Friday and 8:00 – 12:00 Saturday

Location: 7th Flr, Leadvisors Tower, 643 Pham Van Dong Str, Bac Tu Liem Dist, Hanoi

Key responsibilities:

• Understanding well all integration points of system such as CRM, Call Center, Distribution Management System (DMS), Warranty Management System (WMS).

• Conduct analysis of business and user needs in order to understand requirements. Lead and conduct interviewing tasks with business users.

• Convert the requirements/needs into technical models/terms/document that can be used by SW Development/System and DBA/Architect team to implement on systems/applications.

• Working closely with development team and third-parties to design, validate, and manage the implementation of the solutions to requirements.

• Maintain the updates of the documents developed during the requirement collection, analysis, system/application design.

• Undertake other tasks assigned by Manager

• Good at project management

• At least 2 years of experiences in BA role

• Understanding of ERP, DMS, CRM system

• Web service based integration understanding

• Good integration experience in various platforms like Web and mobile applications

• Ability to learn and work in new technologies.

• Working under pressure and self-motivated
• Good communication skills with demonstrated ability to communicate effectively with both a technical audience and business users

BENEFITS

- Negotiable salary according to ability.

- Bonus in the holidays (New Year, 8/3, 30/4-1/5, 2/9, 20/10 ..)

- Special bonus depends on the business result of the company.

- Annual leave: 12 days/ year;

- Outing trip and other annual activities;

- The premium health insurance package - Comprehensive health care;

- Social insurance - Health insurance - Unemployment insurance according to the labor law;

- Periodic health examination 1 time / year

- To participate in internal and external training programs

- Have an opportunity to be rewarded according to the standards for outstanding individuals every year;

- Other policies according to the company's regulations;