Từ khóa

...call scripts, customer care scripts, complaint resolution manuals, and call evaluation standards. - Maintain good relationship with current Customers to ensure high rate for renewal Contracts. -...

...send Email + SMS customer care. Prepare content for the ChatBot course's landing page. Seeding Content + Press Releases + MEDIA KIT for Online and Offline events: + Vietnam Online Marketing Forum...

...“Professional Customer Care” Contest – SCB [...] “Learn the Law of Credit Institutions” Contest – SCB [...] “SCB in me” Contest ([...]) “SCB Family Day”, “SCB Moon Night”,...

...- Consulting and customer care via

...a ge r . CARNI VAL Customer care cum HR Sept [...] - Dec [...] Carnival is a tourism agency. I was under the management of HR Manager • Customer service; Leader of organization for conferences and...

...Associating with Customer Care Team in handling complaints about orders from partners and B2B, B2C customers. Managing and tracking some 3PL shipping documents. Tracking product inventory on the...

...- Implemented customer care policies & loyalty programs to increase retention. - Supervised Customer Service team, ensuring efficient issue resolution and high service standards.;- Negotiate and...

customer care.  Achieve sales targets.  September, [...] – June, [...]: Hanoi University of Technology  Major: Pharmaceutical Chemistry  Degree: Bachelor  Type:...

...- Reporting customer care activities weekly, monthly, or according to special plans. - Managing sample warehouses, and paid goods. - Managing POSMs, responsible for contacting suppliers to get...

...Driver Care, Customer Care, Merchant Care, KYC and Content Listings team by overseeing daily operation, identifying and resolving problems, improving customer/driver/merchant engagement, and...

...the orders & customer care on the above e-commerce

...Sales Report - Customer care and invoice daily - Paper work: contracts, orders, delivery orders, and information to the relevant department. - Prepare a delivery plan, hire a delivery vehicle...

...- Debt recovery - Customer care ( Net shop, Grocery, Phone store) Recognition and Gains: - Advertising products of the Company to customers effectively: contribute increase in the number of customers...

...for employee;- Customer care, sales management in the existing customer system and planning to develop revenue and output according to the assigned plan. - Follow up closely the cyclical...

...programs, customer care; promoting the prestige and image of the bank in the process of communicating with customers. contact channels (calls, lane chat, email).  Regularly update the...

...tasks related to customer care and service monitoring; - Support debt collection (Assign support staff); - Coordinate the placement and movement of furniture between buildings; - Monitor the...

...share. Launched customer care initiatives, increasing successfully secured contracts with key clients. Strategic Planning: Contributed to developing strategies to expand market presence and...

...a professional customer care specialist with the ability to advise, support, and solve customer challenges quickly and efficiently. I aim to develop communication skills and teamwork abilities to...

...Digital, Design, Customer Care, Telesales, PGs, Medical team. - Set up and monitor trading and marketing promotion (ATL and BTL) to reach targets (buy-in and sale out). - Developed and executed...

...-Skills Sales & Customer Care;VietinBank H.O - Financial Analysis & Evaluation of Investment Projects;VietinBank - UPAS L/C;Vietin-Aviva - Life insurance agent;BTMU & VietinBank: Share Of Wallet...